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Let’s get you fit
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Geometry
Level 3 Step Through Ebike is available in 2 sizes to suit most adults.
| Frame Size | Regular | Large |
|---|---|---|
| A - Seat Tube Length | 400mm (15") | 480mm (18") |
| B - Top Tube Length Horizontal | 607mm (23") | 634mm (25") |
| C - Bottom Bracket Drop | 50mm (2") | 50mm (2") |
| D - Head Tube Length | 130mm (5") | 130mm (5") |
| E - Head Tube Angle | 70° | 70° |
| F - Seat Tube Angle | 74° | 74° |
| G - Rear Chainstay Length | 480mm (18") | 480mm (18") |
| H - Front Wheel Center | 675mm (26") | 701mm (27") |
| I - Wheelbase | 1150mm (45") | 1176.8mm (46") |
| J - Reach | 423mm (16") | 450mm (17") |
| K - Stack Height | 610mm (24") | 610mm (24") |
| L - Fork Length | 480mm (18") | 480mm (18") |
| M - Fork Offset | 43mm (1") | 43mm (1") |
| N - Trail | 81mm (3") | 81mm (3") |
| Wheel Size in Inches | 27.5" | 27.5" |
| Stand Over Height | 442mm (17") | 442mm (17") |
| Rider Height (Range) | 150 - 170 cm (4'11 - 5'7") | 170cm - 185 cm (5'7 - 6'1") |
FAQs
- GPS Location - GPS positioning is performed periodically and the position is updated to the Aventon app.
- 4G cellular communication - The ACU communicates with cloud servers over 4G cellular networks.
- Geofencing - Set boundaries where your ebike is allowed or not allowed to go.
- Report lost - With 4G subscription, the motor assistance can be disabled from the Aventon app, and the bike’s motor will stop functioning.
- Remote shutdown - The Aventon app can remotely control the shutdown of the ACU via Bluetooth or 4G network.
- Alarm and Motion sensor - Now you can remotely detect movement and security verification failure, all from the Aventon app. After the shutdown, the ACU’s built-in accelerometer will continuously monitor for vibrations (such as being moved, falling, etc), and will report it through the 4G connection when detected.
- Status report - With 4G, whether your bike is on or off, the ebike status info like location and battery is directly uploaded to the cloud server when the Aventon app is not connected. Through your Aventon app, you can also receive updates on ebike status and change notification frequency as desired.
- Ride statistics summary - During your ride - mileage, duration, start/end locations are recorded and uploaded to the cloud server via Bluetooth or 4G, even when your Aventon app is not in use.
- Transportation Mode - All functions such as status reporting and vibration monitoring can be turned off. For long-distance transportation, reducing the use of ACU’s 4G, can save battery power.
- 1. Charge your battery regularly to avoid fully draining your battery’s stored energy or voltage.
- 2. Use the right charger. Only use an Aventon branded and proper model charger (Be sure to place the charger brick on a flat, non-flammable surface like metal or concrete. The charger brick will conduct heat while charging.)
- 3. Avoid overcharging your ebike.
- 4. Avoid extreme temperatures. Store and charge the battery in a climate-controlled area, keeping it away from both extreme heat and cold.
- 5. Maintain the right level of charge. The battery should be stored at 75% charge to its health.
- 6. Avoid heavy loads. Do not exceed the bike’s recommended maximum capacity.
- 7. Keep your battery, terminal, & ports clean.
Level 3 Step Through Ebike
*Aventon has the right without notice to the consumer to substitute components of at least equal quality for advertised Aventon ebike components in the event of the unavailability of such advertised components. More info
*Prop 65 Warning: This product contains a chemical known to the State of California to cause cancer, birth defects or other reproductive harm.
†Certain features of this electric bike require a 4G data connection. A complimentary 4G connection subscription is included for the first year, beginning from the product service registration date. The 4G connection subscription service enables seamless access to advanced connectivity features including, but not limited to: GPS Location, 4G cellular communication activation, 4G cellular communication, Lost bike reporting, Remote Shutdown, Periodic status reports, Riding statistics summary information, Alarm and operation prompt sound, Vibration monitoring when powered off, Periodic status reporting when powered off, Transportation Mode, Key information synchronization, and Geofencing. After the first year, a paid 4G connection subscription will be required to maintain access to these services. Please note that data subscription fees and terms may apply.
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What People Are Saying
Customer Reviews
Level 3 Ebike
Bought the bike for my son to travel to band camp this summer. Delivered and assembled very fast! I can’t get my son off of the bike and may need an intervention at some point.
Hi Mark! We are so happy to hear that your son is enjoying his new Level 2 Ebike. It's great to hear that it was delivered and assembled quickly. We understand that it may be hard to get him off the bike, but we're glad he's getting good use out of it. If you need any assistance in the future, please don't hesitate to reach out. Happy riding!
The bike is so enjoyable that I decided not to take off a star for customer service. But more on that in a minute.
I have now owned the bike for two years, and it has performed without trouble. The style is great, the paint is great, the torque sensor is smooth, the shifting is smooth, the disc brakes provide a secure feeling, the throttle and 5 power levels provide versatility, and the components are of high quality and have held up to use. I have also come to appreciate the headlight, fenders, and storage racks. I also love that it is a thoughtfully designed ebike with an integrated battery. I know it's a minor matter, but many manufacturers strap a large battery to a rear rack and that feels like lazy engineering.
As a resident of densely populated New Jersey, I am never alone on the road or trail. The Level ebike has given me a new ability to ride confidently in traffic by using the throttle to quickly and more safely get through busy intersections. My practice at red lights is to claim the lane then use the throttle to keep up with traffic, get through the intersection, then move back to the shoulder. No more getting honked at or squeezed out of a lane as you try to get moving from a stop.
The Level 2 has also taken away "hill anxiety." The 5 power level settings allow you to dial in the perfect setting to get as much workout as you're in the mood for. If you're on the fence about getting an ebike, I rode regular bikes for 25 years but doubt I'll ever go back... the level 2 is just too much fun with the added benefit of "intersection safety" and the removal of "hill anxiety."
Finally, customer service. My info is now two years old as I wanted to be able to speak on the bike's longevity. I hope things have improved. However, back in 2023, Aventon was known for poor customer service. I contacted them after assembling the bike. The build was easy, but I'm 6'3" and it was immediately clear that the bike was too small for me. Anyone who is my height knows that such wide claims (the Lg frame covers 5'10" to 6'4") often don't work out, and this was one such case. I contacted their customer service team, then spent the next 45 days asking them to stop ignoring me. They kept promising they were looking into it, but were really just hoping I would go away. I fixed the problem with the addition of a $30 extended reach stem. Eventually, I stopped payment via my credit card company, sent them copies of the mind-numbing chat I had with the Aventon team, and won the dispute. All that is to say...buyer beware if there is a problem.
The bike is, with the addition of the proper components for a tall rider, so nice that I almost feel bad for getting it for free. But Aventon has to work on their culture and fix their customer service. Bikes have always been something one buys at a commmunity bike shop, and Aventon has to figure out how to make up for the lack of personal touch when making purchases via mail order.
Hi there,
Thank you for taking the time to leave such a detailed and informative review about our Level 2 Ebike. We're glad to hear that you are enjoying the bike and that it has performed well for you over the past two years. We appreciate your feedback on the design and functionality of the bike, and we're glad to know that it has given you a sense of confidence on the road and has made your rides more enjoyable. We also appreciate your honest feedback about our customer service. We are continuously working to improve our services and we hope that you will see a positive change if you ever need to reach out to us again in the future. We value your support and we hope that you continue to enjoy your ride with our Level 2 Ebike.
Ride on!
As a Level 1 owner I was quite happy with my bike, but the step through option and new tech on the Level 3 proved too hard to resist. And boy am I glad that I upgraded. The torque sensor along with the many other features just takes the riding experience to another level! (see what I did there). There are others who have done a great job outlining all the improvements, suffice it to say the value for dollar spent is hard to beat. This is the perfect bike for me and couldn’t be happier. Cheers!
Hi Aaron,
Thanks for taking the time to leave us a review! We're thrilled to hear that you are enjoying your upgrade to the Level 3 Step Through Ebike. It's great to know that the new tech and features are enhancing your riding experience. We appreciate your feedback and are happy to hear that you find the value for money to be unbeatable.
We hope you continue to enjoy your new bike and happy riding!
I recently purchased this eBike and couldn't be happier with my decision. From the moment it arrived, everything about the experience has been top-notch. The packaging was secure, assembly was straightforward (with clear instructions), and the bike felt solid and well-built right out of the box.
What really impressed me is the powerful motor and smooth pedal assist—it makes hills feel effortless and commuting a breeze. The battery life is excellent; I’m easily getting 30+ miles on a single charge with mixed use. I also appreciate the modern design—it turns heads wherever I go!
The ride is smooth, comfortable, and surprisingly quiet. The suspension does a great job of absorbing bumps, and the brakes are very responsive. I use it for both commuting and weekend rides, and it performs beautifully in both situations.
Overall, I highly recommend this eBike to anyone looking for a reliable, fun, and eco-friendly way to get around. Definitely worth the investment!
Hi Diego!
Thank you for taking the time to leave such a wonderful review for our Level 2 Ebike. We are thrilled to hear that you are enjoying your first eBike experience and that it has exceeded your expectations. We take pride in providing top-notch products and we're happy to know that you had a smooth assembly process and are satisfied with the design and performance of the bike. We hope it continues to make your commuting and weekend rides a breeze. Thank you for recommending our eBike to others, it means a lot to us.
Happy riding!
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