What The People Are Saying

Based on 17167 reviews

Fast and easy. Happy so far and customer service is really wuick to respond

Aventon Bikes

We bought a foldable fat tire bike with turn and stop lights im 50 years old and this bike has been a new found freedom it is absolutely great the wife and I share the bike I would recommend to any one and the customer service is second to none very fast reply if you are looking to buy ebike give these guys a try we are already saving up to buy another

Greetings and thank you for reviewing your new e-bike. We appreciate your feedback and wish you a safe and happy holiday!

Have you checked out our blog regarding important tips on winter riding and storage? https://www.aventon.com/blogs/aventon_bikes/storing-and-using-your-electric-bike-during-the-winter


Not sure what happened, but my Sinch2 was scheduled for delivery several times and was within 15 miles according to Fedx tracking then went back to N. Carolina. I got it 3 days later and it appeared to be repackaged. The bike was tied together with paper rope and the handle bars scuffed the front frame badly. No hub protectors or tie wraps at all. My 1st Sinch I've had over a year and 2000 miles with no problems at all. I've got the new one charging now. Hopefully I won't have to do another review.

Dear Gale,

Thank you for bringing your recent delivery experience to our attention. Regarding the handling of hazmat items, such as e-bike batteries, by the carrier, it is standard practice for them to inspect the package. Please note that our boxes are secured with staples, and any additional tape is applied by the carrier during their handling process.

In our commitment to eco-friendly packaging, the use of twine is a normal practice. We recommend filing a complaint directly with the carrier to provide them with feedback on your experience.

Regarding the scratch concern, we apologize for any inconvenience. Kindly email our support team at info@aventon.com to document the issue properly, and we will explore possible resolutions. While we do not offer touch-up paint, we suggest considering color-matching options from the Testors paint brand.

We appreciate your understanding and are dedicated to addressing your concerns promptly. Please feel free to reach out if you have any further questions or require assistance.

Best regards,
Aventon Support Team

Aventon Bikes
Dana Gavin

Bike is AMAZING it arrived early to the bike shop (Archers) they did a great getting it put together. The bike did have a pretty good scratch on it and rear fender out of box but otherwise a thing of BEAUTY! Got it home and now my son my brother, niece and her husband all want one!!!

Greetings! Your thoughtful review of your new e-bike warms our hearts. Thank you for sharing your feedback and support. Wishing you a joyful holiday season filled with safe and memorable travels!

Don't miss our informative blog on winter riding and storage tips for your electric bike: https://www.aventon.com/blogs/aventon_bikes/storing-and-using-your-electric-bike-during-the-winter

I couldn't be happier with the purchase and customer service. Even though I made a mistake,
they made it right and was very understanding and cooperative. I'm one happy camper. Ah, biker, Ah E biker.

Dear Robert,

Thank you for your kind words! We're thrilled to hear about your positive experience with both the purchase and our customer service. We're always here to assist, and we're delighted to have you as a happy member of our biking community. Enjoy the rides ahead!

Best regards,

Aventon's Customer Support Team

Aventure 2 Review

I have been riding my Aventure 2 in the hills behind my home, and the bike is fabulous. I have been able to keep the bike in ECO level and handle all the hills, with only a 10% battery loss after a 7+ ride.
My bike is stable, comfortable, and I couldn't be happier. I am 80 years old yet have no trouble with my Aventure 2's weight and handling.
Thank you for such a great bike at a great price.
Dr. Mowry

Aventon Bikes
Everthing I wanted in an Electric Bike.

The Pace 500.3 Step-Through Ebike is exactly what I've been waiting for since the Ebike came on the market. The motor and battery power are excellant. The tire size and step-through features are just what I was looking for as well. Overall, I couldn't be more pleased.

Thank you for reviewing your new e-bike. Happy trails!

Aventon Bikes
Poirier, Patrick M.
A Super E-Bike and great company!

Aventure .2 is my second E-bike. The streets around here are horrible; the fat tire bike makes them feel buttery soft. Riding with the torque sensor is a joy, giving a real bike ride experience. My previous E-bike had a cadence sensor, which made me do a lot of ghost peddling. I now have two batteries and really like the extended range.
You cannot go wrong with purchasing from this company. They have excellent customer service and a vast dealer network for full support.

Thank you for taking the time to leave feedback on your recent experience with us. We will forward your feedback to our Customer Service Team. Cheers to many great rides and welcome to the Aventon Family!

Aventon Bikes
Love my bike and best store to buy in CT

Love my adventure.2 bike. Can’t say enough good things. Game/life changer. And I bought at Cornwall CT covered bridge e-bikes. They were phenomenal and you can test bikes there

Thank you for leaving a review. Happy holidays!

Aventon Bikes
Gabe Penasso
Aventon Bikes and Support are Awesome !!

I wanted to let everyone know my experience with Aventon has been great. There was a slight issue with my bike tire upon delivery due to a dented rim and the tires would not stay inflated. La Ron in customer service went above and beyond to help assist me throughout the entire process. He was able to coordinate with a local bike shop to help resolve the issue on warranty with no out of pocket expense or timely labor. It was a clean and seamless experience.

I am more than happy with the E-bike itself. They are fast and fun and make me feel like a kid again !!!

Thank you so much La Ron & Aventon !!

Thanks for the review! We're glad to hear you're enjoying your Aventon E-bike and we're glad to have helped to resolve any issues you had. Thanks for choosing Aventon!

Aventon Bikes
Paul Kragthorpe
Great Bike - 800 Mile Review

My wife and I love our Aventure 2's! Ride them almost every day. 20-30 mile rides. They're awesome. We have a very flat ride and when we get back our batteries are about spent. A far cry from the 60 mile range given, but still a good distance to be able to ride comfortably and get a good workout. The fat tires make riding on the beach super easy and fun.

I do have a few small gripes that I want to share.

1. You cannot see the screen at all with polarized glasses on. Unless your turn your head 45 degrees sideways, which is SUPER annoying! I do have the app on my phone but that thing eats up my phone battery like there's no tomorrow. Really wish there was a solution to fix this. Terrible design.

2. The bike seems to throttle itself down on the amount of assistance it gives when the battery gets to about 40%. What I mean is even in turbo mode, whereas when you start out easily gets you to 28mph without trying. Below 40%, good luck getting there! I can pedal as hard as I can and its no use. I have to imagine this is a software thing they're trying to save the battery but I don't get why it doesn't happen at like 20% or lower. Very frustrating when you're at the end of a long ride and now you have to work harder just to get home.

3. The brake lights on the bike turn into just red lights on the back when the lights are turned on for night riding. There's no discernable difference when you pull the brakes. What I would actually rather see happen is when the lights are turned on, the back lights should flash rapidly. That would be better for safety. I had to purchase an additional flashing light just to make the bike stand out more at night. Would seemingly be an easy fix for them on the bike, but it's not an option.

I wouldn't let any of these 3 things stop me from getting the bikes again or recommending them, but they're just things that IMO should be fixed. Like I said we do love the bikes and with over 800 miles put on them in the first 2 months, they're definitely being put to good use! Go get one!

Thank you for leaving a detailed review. We appreciate your feedback!

1000 Mile Level Review

I purchased my Level directly from Aventon late last Spring and have just completed my first 1000 miles with it. I live in the central Arizona highlands: a land of many hills and home to the famous Whiskey Off Road bicycle race. We have some of the best mountain biking trails in the country and I have explored as much as possible over the last few decades (many secret ones I wont divulge here). MOST of my rides feature elevation changes of 1000 feet or more. So why did I purchase an electric COMMUTER bike instead of a mountain bike?

It was a hard choice between the Level and the Adventure. But a couple of issues made my choice easier. First, I am now in my seventh decade and Gonzo-style trail riding is something I enjoy much less than I used to. I still use my traditional mountain bike when riding through the woods and mountain trails, but the trails I choose are less severe and distances smaller. My house sits on the side of an extinct (we hope) volcano and riding to any trails from here means climbing a number of really, really steep hills...paved, but steep. The Level allows me to ride anywhere in the region without killing myself on the multiple ascents over the first mile. I usually average over twenty miles per ride.

Although most rides are paved, a number take me along gravel trails and abandoned railroad beds. The performance on gravel is okay, but I will probably get beefier tires when I replace them. The range is outstanding! I have yet to deplete the battery on a ride. The handling is very balanced and the bike is comfortable on long rides. I have been playing with electric bicycles since before the lithium revolution having now owned three before purchasing the Level. It is the best designed of anything I have owned. I love this bike!

A word about power: I survived polio 70 years ago and have been left with limited mobility. The strength on one side of my body is much less than the other, particularly with my legs. The power on the Level allows me to conquer any and all of the hills I come across. It is amazing. I thought I would need the 750 watts of the Adventure, but the Level does just fine. Maybe I'll purchase the Adventure if I find myself missing my old secret trails, but the Level is fine for now.

What's up with the noisy brakes? They squeal like little pigs. After numerous adjustments, I took it to my Aventon dealer and was told that they'd do their best but, *That's just the way they are on this model. Noisy." Well, they work well-enough and I can always use them instead of the bell to warn people in my path.

Did I mention, "I love this bike!"?

Hi Craig,

We greatly appreciate you taking the time to leave this review, and are so glad that you are enjoying your new e-bike! We can not wait to hear all about the new adventures you will have on your new e-bike. Please don’t forget to register your e-bike at https://www.aventon.com/pages/bike-registration.

Happy Riding, Safe travels, and Welcome to the Aventon Family!

-Aventon Support Team

Aventon Bikes
Outstanding support to make the purchasing Decision

It is incredible the support I received from the beginning to the end of the purchase cycle.
As an Ebike Novice... I received great quality content and guidance to make the right choice and be prepared to receive my brand new e-bike level.2 commuter with great discounts and sweepstakes for this month. Thanks.. and excited to start riding my new toy...

Thank you for taking the time to review your experience with us. Happy holidays!

Great bike! Great buying experience!

After a knee replacement last November AND a hip replacement this May, my heavy duty backpacking days are done, but with this bike I can get back into a lot of my prior road cycling fun and I'm thrilled. I used to go on 40 mile rides weekly if not more often. I live in the Texas hill country now, 12 mi from town, with a ton of ups and downs. Tok hard, too much timezwith my old road bike so I never did. Can't wait to bust it out and make that 24 mi RT in a few more weeks when my doc clears me

Thank you for the review!

Aventon Bikes
Tammy Meadows
Most fun bike I’ve ever owned!

We were pretty skeptical about purchasing an e-bike online but after doing some research the Aventon seemed to be the best choice for us. We purchased 2-Aventure.2 fat tire e-bikes. We could not be happier with our purchase. We have thoroughly enjoyed riding bikes again!!! A huge Thank You to Renz Mercado and Bertha P. for their excellent Customer Service. 😀🚲

Thank you for taking the time to leave feedback on your recent experience with us. We will forward your feedback to our Customer Service Team. Cheers to many great rides and welcome to the Aventon Family!

Aventon Bikes
Everthing I wanted in an Electric Bike.

My Pace 500.3 Step-Through Ebike has performed very well so far. What I like the most about it is that you can get a really good workout without using the power and when you get a little pooped or are going up an incline it is wonderful to have. You can travel some distance without using up your battery. A+++ so far.

Thanks for reviewing your e-bike!

Aventon Bikes
Lowell Troyer
One happy Aventon Rider

I purchased two Aventon Pace 500.3 e-bikes, a Step Through Regular for my wife and a Step Through Large for me. The online shopping experience was easy. The reviews and videos were a great help in narrowing down our selections. I was a little concerned with shipping and assembly, but not to worry. The bikes were delivered much quicker than I expected. They arrived in perfect shape. Assembly was straight forward. The parts in the headset on my bike did spill out onto the floor, my issue, and I ended up calling Aventon Customer Service for help. I wish I could remember the name of the young lady who answered the phone. Friendly and very gracious in listening to my issue. She transferred me into Support and La Ron answered. La Ron was friendly and helpful right away. A breath of fresh air when Customer Service and Support can sometimes be a little trying these days. La Ron sounded like he enjoyed what he does at Aventon La Ron sent me the diagrams I needed and gave me his direct email and offered to set up a follow up phone call, if I needed it. The diagrams he sent were exactly what I needed. I was able to get everything back together properly. My wife and I are now a week into riding our Pace 500.3s and very happy we made the decision to buy the bikes from Aventon. Great service. Great bikes.

Perfect, thanks for the review!

Aventon Bikes
Jeremy Zorns
Level.2 is The Perfect Commuter

I’m just up to 800 miles on my bike now and it’s not showing any signs of slowing down. I commute and do grocery shopping on it, and occasionally go for a joyride with my wife.

I fitted an adjustable stem, so it wouldn’t have to be so leaned forward and an NCX shock seat post to smooth out the ride. Added a Topeak MTX track and trunk bag for the groceries and some ergonomic grips. Now it’s perfect.

The snow is starting to fly up here in Wisconsin, but I’m not done yet; I just need to bundle up a bit more. The bike helmet made way for a ski helmet and the sunglasses made way for Wynd glasses. I’m good now down into the teens, I think.

I have two other eBikes, but they can’t match Aventon’s quality. Only the best components are used, right down to the Continental moped duty tires. The brakes still don’t squeal, which was a problem with every other eBike I’ve had.

I like the integral lighting and I may get my wife a Pace.350 next season with the turn signals.

Anyway, nice job. Keep it up. Build an eMoped please! Efficient tires, throttle-only 100 mile range, rack and fenders, please.

Thank you for taking the time to review your purchase, Jeremy!

Aventon Bikes
David Philbrook
1000 Miles - just getting started

It's been a joy! The only things that was remotely an "issue" was I needed to beef up the tires against punctures - here in the land of goat heads - now I'm pretty bullet proof. Thank you Aventon for such balanced engineering and strong design on the Level 2. I bought my wife a bike and she's over the moon as well.

Thank you for taking the time to leave feedback on your new e-bike! Cheers to many great rides and welcome to the Aventon Family!

Aventon Bikes
Sean Juarez
bought 2 different bikes

We got our bikes in June- bought an Adventure for myself and a Pace 500.3 for my wife. We are first time ebike owners so I did a lot of research and went with Aventon, based on customer reviews and when i called we actually talked with a person. Ordering was pretty straight forward and so was getting the bikes ready to ride. We normally go out for 20 to 30 miles rides and it's been fun and enjoyable. The only issues we have had- the Pace is losing all assist during use. We called support and they recommended a part to send us and failed to explain to us that the part was backordered. It's been over 9 weeks without the part. Not good. When I spend over $3000 I expect to have should parts in place. And her bike is the latest model!! Another issue which is small, but we've been trying to order a mirror from them for just as long, with no mirrors in stock. Amazon here we come. I would say we're overall happy with the bikes so far, but time will tell.

Hello there,

Thank you for taking the time to leave feedback on your recent experience with us. We will forward your feedback to our Customer Service Team. We apologize for the delays with your warranty order and will have our team look further into this.


Aventon Bikes
Peggy Walker
Briana O Outstanding Customer Service!

I’m 75 years young and had difficulty redeeming my free battery. Briana was so kind and patient in guiding me through the prompts. Love my level.2 commuter bike. I’m very happy with Aventon’s associates too.

Hello there,

Thank you for taking the time to leave feedback on your recent experience with us. We will forward your feedback to our Customer Service Team. Cheers to many great rides and welcome to the Aventon Family!

Ride More, Be Happy!

Aventon Bikes
Rick Haskill
Awesome Customer Service

I have had a 500.2 for a little over a year. A while ago, I began experiencing a throttle issue. After several attempts to fix it myself, I took it to my local dealer, Giant Chevrolet. They had it for a few days and diagnosed the issue. Between their service and the support of Aventon, my problem was solved and exceeded my expectations! Can’t say enough about the support I have received. The bike is equally as good!

Thank you for taking the time to leave a review. We appreciate your support and feedback!

Aventon Bikes
Cheryl Anderson
love my bike

I bought my bike back in February ,it is a Aventon Pace 500 . I have put on 1000 miles since I got it, pretty good for 66 year old women. Everyone thinks I just scoot around on it but I need the pedal assist going up all the hills around here. Thank you for my bike its great.

Thank you for taking the time to leave feedback on your recent experience with us. Cheers to many great rides and welcome to the Aventon Family!

Bike assembly

The bike was delivered to a near by bike shop yesterday. The bike shop will take another week to assemble it. When buying online I didn’t know how easy the assembly would be. I called the bike shop that has the bike and I can’t just pick it up and do it myself. The said it was a warranty issue. I’m not happy. I’d like to just pick it up and give it to my wife. She’s supper exited and her dad just died. I figured after delivery it would take one day to have ready for pickup, not a week. It’s a few screws.

Aventon Bikes
Scotty Chadwick
Love my bike

I was very skeptical about getting an E-bike but once my pace 500.3 came in and i rode it was amazing!! Would highly recommend this bike to everyone.