Thank you for your kind words! We are glad to hear that our customer service met your expectations. Ride on!
Aventon Rack Top Bag fit the bike rack perfectly. Was easy to install, came with a rain jacket and bottle holder. Good quality.
Hi there! Thank you for your review of our Aventon Rack Top Bag. We're so glad to hear that it fit your bike rack perfectly and was easy to install. We strive to provide good quality products and we're thrilled that you're satisfied with your purchase. Ride on!
Thank you for your review! We are so glad to hear that you love the lights on our Central Lit Helmet. We believe that safety is a top priority, especially when riding in the dark. Thank you for choosing Kali Protectives and happy riding!
Hi there, thank you for leaving a review for the Aventon Pace 500.3/350.3/Soltera 7/Soltera.2 Fender Set. We're glad to hear that you found the fenders easy to mount. We'll definitely consider including extra screws in the future. Thanks again for your feedback!
Everything shipped as I was told, greatly appreciate. Thank you. Great customer service.
Thank you for your positive feedback! We're glad to hear that your replacement Aventon rear wheel was delivered as expected and that you had a great experience with our customer service. We appreciate your support and hope you enjoy your new wheel. Ride on!
Bought 2 Aventure 2 fatbikes. Beautiful bikes. Welds are smooth, almost looks like carbon fiber. On eco level power assist went 20 miles on mostly flat trail and used only 26% battery. (185 lb rider). Torque sensor makes it feel like a mid drive motor on hills. Compared to my other electric fatbike which has a cadence sensor ; more torque, less battery depletion. I definitely sweat more and can feel the muscles in my legs working hard. Cadence sensor fatbike doesn’t make you work as hard. Less torque going uphill. Compared wheelbase to a rad power bike. Aventor has shorter wheelbase but the same reach distance which results in a more maneuverable bike. Conclusion: fantastic value for the money and we got a free 2nd battery. Physical exertion required midway between normal bike and a cadence sensor ebike.
Hi there! Thanks so much for taking the time to leave such a detailed review for our Aventure.2 Ebike. We are thrilled to hear that you and your partner are enjoying your new bikes and that they are performing well on the trails. It's great to know that the torque sensor is making a noticeable difference on hills and the additional battery is a helpful bonus. We appreciate your feedback on the wheelbase and maneuverability as well. We hope you continue to have many more enjoyable rides with your Aventure bikes. Happy trails!
Fits well and gives a lot of flexibility. I haven't used it much yet as I've only had the bike a short time but I do like that the weight is on the frame instead of the bars.
Hi there, thank you for leaving a review for our Aventure Front Rack. We're glad to hear that the rack fits well and provides flexibility for your bike. Happy riding!
This Bike is FANTASTIC!! I was on the fence about electric bike's but the Level 2 Commuter is the best bike I have owned. It rides GREAT! It came fast and was easy to assemble. The Display and the App are fun to use and compete with the hubby! So GLAD I purchased this bike!
Hi there! Thank you so much for your positive review on our 'Level.2 Step-Through Commuter Ebike'. We are thrilled to hear that you are enjoying it and that it has exceeded your expectations. We designed this bike with the utmost care and we are glad that it has brought you joy. Happy riding and competing with your hubby! Thank you for choosing our product.
The abound was super easy to assemble, and is a blast to ride! I have the back seat attachment and hand rail. The kids love it too! Great for getting around town (Chicago).
Thank you for your fantastic review of the Abound Ebike! We are so glad to hear that it was easy to assemble and that you and your family are having a blast riding it. Enjoy your rides in Chicago!
My Aventon Adventure 2 had a warped front rotor. I contacted Aventon Warrenty department through a e-mail, sent a video, receipt of original purchase and serial number. I received a e-mail response that same day confirming that I was going to receive a new rotor in the mail at no cost. In about a week the rotor arrived at my home. Using a video link provided in the E-Mail I was able to quickly and easily replace the rotor. Yeah no more grinding noise! Thank you Aventon!
Thank you for your kind review! We are glad to hear that our warranty service was able to assist you promptly and provide a replacement for your warped front rotor. We aim to provide excellent customer service and we're happy to hear that you were able to easily replace the rotor with the help of our provided video link. Thank you for choosing Aventon!
The battery received would self shut off after being on for 3-5 seconds, I'm waiting for Aventon to respond and send a replacement battery.
Hi there, we apologize for the inconvenience you experienced with your battery. We understand how frustrating it can be to have a product malfunction. Our team at Aventon is currently looking into this issue and we will be in touch with you shortly to resolve it and send you a replacement battery. Thank you for bringing this to our attention. We appreciate your patience and understanding. Have a great day!
This bike has been awesome for the family! We have a 3 and 6 yo, and we’ve had a blast riding around with them on the back of the bike. The bike rides comfortably and is easy to use. It has enough power to get me and the kids up hills. Very happy with our purchase.
Thank you for your review! We are so glad to hear that your family is enjoying the Abound Ebike. It's great to hear that the bike is comfortable and easy to use, and that it has enough power to handle hills with ease. We hope you continue to have many fun rides with your little ones on the back. Thank you for choosing Abound Ebike!
Husband and wife who have been serious mountain bikers for most of our life. In retirement we opted for a Level 2 as a basic transport around the city or out to dinner. We have just one car and the bikes are all we need to be independent. The extra excersise of being able to ride 20-30-40 miles at a time is amazing.
What we like: The bike is solid, we've ridden roads, gravel, single track, even some consruction zones. While a Level 2 is not a mountain bike it's a perfect fit for any terrain you'll find around any city these days.
The buying experinece was amazing. Aventon customer service rocks.
The ease of opening and assembling the bikes was surpising and we were able to successfully open, assemble, and adjust two bikes in about 20 mintes each - we were charged and riding in a few hours!
What we'd change: we opted for step over bike for mobility reasons. Don't do the water bottle mount if this is your reason for a step over - it gets in the way.
Otherwise, after 30 miles in just 3 very cold days, we're Aventon fans. The bikes will be a staple for fun and transportation.
Hi there!
Thank you so much for taking the time to leave such a detailed and positive review for our Aventon Level 2 Step-Through Commuter Ebike. We are thrilled to hear that you and your husband are enjoying your new bikes and taking advantage of the extra exercise they provide.
We understand the importance of mobility and are happy to hear that the step-through design is working well for you. We will definitely take your feedback into consideration about the water bottle mount. Thank you for bringing that to our attention.
We take pride in providing a great buying experience for our customers and it's wonderful to hear that you had a smooth and easy assembly process. We truly appreciate your support and are so happy to have you both as Aventon fans. Ride on and enjoy the city!
Best,
The Aventon Team
Thank you for the review!
This bike is light enough to carry upstairs, carries enough power to easily commute longer distances, and easy to charged with battery in or out of the bike.
Hi there! Thank you so much for your kind review of our Soltera.2 Ebike. We're thrilled to hear that it's the perfect urban bike for you. We designed it to be lightweight and powerful for easy commuting and we're glad it's meeting your needs. Happy riding!
Hey there! Thank you for leaving a review for our Extra Aventon Battery. We're so glad to hear that you're enjoying the free battery! We love giving our customers little surprises. Happy riding!
It’s a nice bag what I didn’t know was it also can be used as a saddle bag. Very surprising to me. I’m looking for things to put inside of it. Also it comes with a yellow shower cap. that’s what I call it I guess it’s for when it rains.
Hi there! We're glad to hear that our Aventon Rack Top Bag has been a pleasant surprise for you. Yes, it can be used as a saddle bag as well! We hope you find some great things to put inside. And yes, that yellow cover is indeed a rain cover. Thank you for your feedback! Happy riding.
Hi there! We're so happy to hear that your wife loves her Aventon Bell on her Level 2! Thank you for choosing our product and we hope it adds a fun touch to her rides. Ride on!
Fantastic Customer Support working through a technical issue with the stem
Thank you for your kind words and for taking the time to leave a review for our Aventon Stem. We are thrilled to hear that you had an excellent customer experience and that our customer support was able to assist you with a technical issue. We strive to provide the best service possible and we are glad to know that we were able to meet your expectations. Thank you for choosing Aventon.
Fenders fit very good on the bikes. On time delivery great. Easy to install..
Very pleased with the bikes overall. We have Pace 500.
Thank you for leaving a review for the Aventon Pace 500.2/350.2 Fender Set. We're also happy to hear that you found the installation process to be easy. We hope you continue to enjoy your Pace 500 bikes. Thank you for choosing Aventon!
Have had this bike for three weeks now and am really impressed. I have,and do, own Giant, Trek and Specialized ebikes and the Ramblas holds its own with all of them. Great ride and nimble handling and amazing finish. The motor is predictable and powerful and performs as well as the Brose, Yamaha and Bosch. I don't mind that the fork is not air. The one miss is the lack of Tubeless wheels/tires. I haven't ridden tubes in years and will upgrade to Tubeless shortly.
I highly recommend this bike! It compares well with bikes between $4 and $6K.
My dealer in Farragut,TN has been great!
Thank you so much for taking the time to leave such a positive review for our Ramblas eMTB! We're thrilled to hear that it's holding its own against some big name brands and that you're impressed with the power and ride quality.We understand your preference for tubeless tires and we'll definitely take that into consideration for future models. In the meantime, we're glad to hear you have a great dealer in Farragut, TN who has been helpful in your experience with us. Ride on!
I have four fused vertebrae so the impact of big bumps can be intense. I have tried several other suspension seatposts. Non have come close to this one!
Thank you for sharing your experience with us and for choosing our product. We hope it continues to meet your needs and make your rides more enjoyable. Happy cycling!
Thank you for your positive review of our Abound Handrail! We are thrilled to hear that you love it and that it fits perfectly. Your satisfaction is our top priority. Thank you for choosing Abound.