like the front rack. Only problem "I had was when I wiped out on a grassy slop, the rack bent and I could not stra'ig;hten it out and has to b;uy a new one. Otherwise OK
Hi there, thank you for taking the time to leave a review for our Aventure Front Rack. We're glad to hear that you like the front rack. We apologize for the inconvenience you experienced when it bent after your wipeout. We understand how frustrating that can be. Thank you for your feedback and for being a valued customer.
Have a great day!
Had a slight hopping with the tire and after hours of trying to re adjust the rep sent me a new one without any haggling, **** questions etc. to me, in my opinion the representative believed exactly what I was telling him which I am grateful for so now my new wheel is being shipped out and I couldn't be more happier!!!
Hi Nicholas,
We're glad to hear that our customer service representative was able to assist you with your tire issue and that you are now receiving a replacement wheel. Thank you for your kind words and for trusting in our products. We hope you enjoy your new wheel and have a smoother riding experience.
Best, Aventon
From unboxing to our first ride the pace 4 was amazing. Smooth shifting and acceleration. You can’t go wrong with this ride.
Hi Rich,
Thank you so much for your kind words and for choosing the Pace 4 Step-Through Ebike. We are thrilled to hear that your first ride was amazing and that you found the shifting and acceleration to be smooth. We couldn't agree more that this is a great ride! Thank you for your support and happy riding.
Best,
Aventon
Ramblas Ebike
Hi Tim, thank you for leaving a review for our Ramblas Ebike. We're glad to hear that you're enjoying your new ebike! If you have any questions or concerns, please don't hesitate to reach out to us. Happy riding!
Super cute and quality great. Just what I wanted!
Thank you for your kind review of our Rack-Top Bag! We're glad to hear that you found it of great quality. We strive to provide products that meet our customers' needs and we're happy to know we hit the mark for you. Happy cycling!
Aventure 3 Ebike
Hi Michael!
Thank you so much for taking the time to leave a review for the Aventure 3 Ebike. We are happy to hear that you are enjoying your new ebike! We hope it continues to bring you many adventures and happy memories. If there is anything else we can assist you with, please don't hesitate to reach out. Happy riding!
Best,
Aventon
Rear hub was damaged. Sent replacement out. Thanks
Hi Todd,
Thank you so much for your kind review! We are happy to hear that our customer service was able to assist you with a replacement for your damaged rear hub. We greatly appreciate your support and hope you continue to enjoy your Aventon Rear Wheel. Have a great day!
Aventon
If you need to carry extra items for any ride, these panniers are well built and fully functional for any errand or grocery run.
Hi there!,
Thank you for leaving a review for our Abound Pannier. We are thrilled to hear that it has made carrying cargo easier for you. Our team takes pride in creating well-built and fully functional products for our customers. We hope it continues to serve you well on all your errands and grocery runs.
Happy riding!
Best,
Aventon
I have had my Soltera 2.5 for a few weeks now. After a few hundred miles I absolutely love it. Not sure why they took away the stop lights and messed with the trip odometer but if I could I’d give the bike itself 10 stars.
Hi Roger,
We are thrilled to hear that you are loving your new Soltera 2.5 ebike! We have taken note of your feedback regarding the stop lights and trip odometer, and we will definitely pass it along to our team. Thank you for your support and happy riding!
Best, Aventon
Without a doubt the best accessory that everybody needs.
Hi there,
Thank you for leaving such a positive review for our Aventon Handlebar Grip Mirror! We are so glad to hear that it has become your #1 accessory for your e-bike purchase. We truly believe that it is a must-have for all riders. Thank you for choosing Aventon and happy riding!
Best,
Aventon
My two kids both fit well on the back of my Abound LR with this kit. The seat pad is very cushioned, and I appreciate the back rest. I like the foam padding on the hand rail, but we will see with time if it holds up to sun, rain, cold weather exposure.
Hi Kaylin! Thank you for your review of our Aventon Child Carrier Kit. We are so glad to hear that your two kids fit comfortably on the back of your Abound LR with this kit. We are also happy to hear that you appreciate the cushioned seat pad and back rest. Our team has put a lot of thought and care into creating a comfortable and secure experience for both you and your little ones. We hope that the foam padding on the hand rail will hold up well for you, but please don't hesitate to reach out to us if you have any concerns. We value your feedback and are always here to help. Happy riding!
I added the throttle to my Adventure M. It works great for that extra boost needed and the old legs start to burn. I highly recommend it especially for the seniors in the group!
Hi Kenneth! Thank you for sharing your experience with the Aventon Throttle. We're glad to hear that it's been a helpful addition to your Adventure M. It's great to know that it provides that extra boost when needed and can even help our senior riders. Thank you for the recommendation! Happy cycling!
Thank you for adding the hardware pack to make the repair go seamless! Keep up the great customer service!!
Thank you for your kind words! We're happy to hear that our hardware pack made your repair process seamless. Our team is always here to provide great customer service. Thank you for choosing Aventon!
LOVE IT. I’ve been riding my Sinch 2.5 every day in lieu of commuting via car because its so great. Battery goes long over 40 miles per charge and that’s with a heavy pack on too and just using the throttle. Comfortable seat, bright lights, effective brakes, convenient folding frame. ON TOP OF ALL THIS CUSTOMER SERVICE IS GREAT.
Thank you so much for your positive review! We are thrilled to hear that you are loving your Sinch 2.5 and using it for your daily commute. We take pride in providing a comfortable and reliable ebike for our customers, and we are glad that you are enjoying the long battery life, bright lights, and convenient folding frame. Our customer service team is always here to assist you, so don't hesitate to reach out if you need any further assistance. Happy riding!
I have owned a Ramblas mountain bike for 6 months and put over 1000 miles on it riding rail trails with my friends. The Ramblas has made the experience a great deal of fun. The bike has a fantastic range: on the lowest power setting it can easily go well over 60 miles. Even in the mid-power mode (trail) for the second half of the ride, it can go over 60 miles with a 1/4 of the battery power remaining. It climbs hills with ease and the tires really grip. I am over 70 and over 200 lbs but I can easily keep up with my younger friends on e-bikes. The bike has a tremendous gear range, so finding a comfortable gear for every situation is easy. The shifter and brakes are flawless. The built in display is easy to read and provides helpful information. The Aventon app links up easily with the bike and allows me to track all of my rides. The Aventon app also allows over the air updates for the firmware for the bike. They have added great new options on the bike to set maximum speed, adjust the degree of assist for each power level, and the updates have given the option to use an automatic 30 second boost when beginning to pedal or climbing a steep hill. Those changes have really raised the fun factor of riding the bike. The app allows me to send ride summaries to my friends.
I did make a few modifications to improve the fit and make the bike more comfortable for me. I added a PNW suspension dropper seat post. I also added longer and more swept back handlebars and grips with built-in bar ends. I added my favorite bike seat. I also added a rear rack with panniers. I have a bad back so for my next e-bike, I will buy one with rear suspension. This is my first e-bike but it has been a great experience. I have ridden bikes for 60 years, but the Ramblas helps me to ease stress on my knees and heart. It has made riding easy with people of different abilities. It has made riding so much fun that I have lost weight just enjoying rides on local trails. I enthusiastically recommend this bike!
Hi Ken,
Thank you so much for taking the time to leave such a detailed and positive review for our Ramblas Ebike! We are thrilled to hear that you have been enjoying it for the past 6 months and have put over 1000 miles on it. It's great to know that the bike has made your rail trail rides more enjoyable and that it has a fantastic range. We are glad that you have found the gear range to be comfortable in all situations and that the shifter and brakes have been flawless for you.
We are also happy to hear that you have been able to make some modifications to improve the fit and comfort of the bike for yourself. We appreciate your feedback and are always looking for ways to improve our products. We hope that the Ramblas continues to help ease your stress and that you continue to have fun while riding it. Thank you for recommending it to others and for being a loyal customer. Happy riding!
Best,
Aventon
a little tough to get on I wish it was offered when I go the second battery on original purchase
Hi there,
Thank you for your feedback on the Aventon Battery Cover for the Aventure and Aventure 2. We're glad to hear that you are satisfied with the quality of the product. We apologize for any difficulty you experienced in putting it on. We will definitely take note of your suggestion and consider offering it as an option for future purchases. Thank you for choosing Aventon!
Best,
Aventon
My 3rd bike from Aventon! They keep getting better. The new Aventure - 3 is outstanding!
Hi Timothy! Thank you for your continued support and for leaving such a positive review. We're thrilled to hear that you're enjoying your Aventon bikes, and we're happy to know that the new Aventure 3 is exceeding your expectations. We appreciate your loyalty and can't wait to see where your Aventon adventures take you next! Happy riding!
Love my M I take it everywhere
Hi Veldosia,
We're so happy to hear that you're loving your Aventure M Ebike! We designed it to be the perfect companion for all your adventures. Keep on riding and enjoying the journey!
Happy riding!
Aventon
To simply put it, this rack is perfect to carry a nice small amount of cargo on my bike. Well made and a perfect fit for my abound LR.
Hi there,
Thank you for your kind review! We are glad to hear that our Aventon Front Rack Set is the perfect solution for carrying your cargo on your bike. We take pride in creating high-quality products that are a perfect fit for our customers' needs. Happy cycling!
Best regards,
Aventon
Aventon did all the right things to help me out with filling warranty. They helped me in a timely manner and I really appreciate that. Thank you
Hi Andrew! Thank you for taking the time to share your positive experience with our Aventon Controller. We are happy to hear that our team was able to assist you with your warranty and that you appreciate our prompt service. Your satisfaction is our top priority and we are always here to help. Thank you for choosing Aventon!
Original charger for Abound bike only worked a couple times then wouldn’t stay on. We had bought two bikes, only one charger was good.
Hi Michael,
Thank you for taking the time to leave a review. We are so glad to hear that the replacement charger for your Abound model is working well for you. We apologize for any inconvenience you experienced with the original charger and are happy to have been able to provide a solution for you. If you have any further concerns or questions, please don't hesitate to reach out to us.
Happy riding!
Aventon
First off let me say it was my incompetence that cost me a new rear thru axel. I got a flat rear tire and couldn’t figure out why the axle was so tight when it’s only supposed to be tightened to 12 Nm. I couldn’t find any info in the owners manual since the bike arrived with the rear wheel installed from the factory. So I figured I must need to remove the axel nut -then the axel would be free, but the nut would only move slightly in either direction. I was getting more frustrated by the second. After stripping the Allen head hole in the axle I finally found a technician on YouTube that mentioned that the nut is LEFT HAND THREAD. The axle is right hand thread. Evidently you just slightly loosen the nut then remove the axel. After multiple videos on how to deal with a stripped out Allen head bolt I went with hammering in a slightly larger torx bit (after loosening the nut) and the axle came out like a charm. Anyway…. the new axle is exactly like the one I ruined. Just be aware that the axle is aluminum so it’s pretty soft. I assumed that I was supposed to torque the axle first, then the nut. I’m used to working on motorcycles where it is always recommended to order a tech manual for each motorcycle you own. It would be cool if all bike manufacturers would offer a tech manual for each bike they sell. They could even charge for them. I guess that’s why there is a tech line……
Hi there! Thank you for taking the time to leave a review and share your experience with the Aventon Thru Axle. We apologize for any frustration you experienced with the installation process and appreciate your honesty in acknowledging your own mistake. We will definitely take your feedback into consideration and work on providing more comprehensive instructions for our customers. We're glad to hear that you were able to find a solution and successfully install the new axle. If you have any further questions or concerns, please don't hesitate to reach out to our tech line for assistance. Thank you for choosing Aventon!
We added a basket on top of the rack to carry stuff in and it is stable and works great. Very useful addition.
Hi Ansley! We're so glad to hear that the Aventon Pizza Front Rack is working great for you. Adding a basket on top is a great idea for carrying even more items. Thank you for sharing your experience with us! Happy riding!
Love my Aventon Level 2! The bike is beautiful, rides great, and was easy to assemble. Delivery via FedEx was okay, but the box arrived damaged and the bike had a few scratches—which was disappointing for such a well-designed product. Still, Aventon nailed it overall. Highly recommend!
Hi there,
Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you love your Aventon Level 2 Ebike and that it was easy to assemble. We apologize for the minor damage during delivery, and we will do our best to ensure a smoother shipping experience in the future. We appreciate your recommendation and hope you continue to enjoy your beautiful bike!
Best,
Aventon
I pick up a new Aventon adventure 2 s/t from a local dealer, yes I am so glad I did , it is a great ebike, not to heavy for a 63 y/o man. The ride is so smooth, I put 27.5 mile on it my first ride.
Hi Randy,
Thank you for taking the time to leave such a positive review of our Aventure 2 Ebike. We are thrilled to hear that it was the perfect fit for you and that you are enjoying the smooth ride. We hope it continues to meet your expectations and bring you many more miles of adventure. Happy riding!
Best,
Aventon