After buying a pace 500 I soon got both my sister and brother to purchase the same model. We are all very happy with our bikes. After a small problem with my bike, I called Aventon and had my problem resolved within hours. Couldn't be more impressed.
I only have put 65 miles on my Bike, but my first impressions are very positive. The quality of the bike and components were, as many have said in their reviews, very good. As I had never ridden an E bike, I was very surprised when I took the first ride and pushed the pedal on PAS 1. The bike seemed to take off and I was able to cruise easily to the end of our road which is up a moderate slope. I then tried the accelerator, and was equally impressed.
I had my wife try it and she immediately wanted one so we purchased the Level Step Through and we have taken several rides easily going up hills we had not been able to ride on for several years.
I do have several suggestions. 1. The on line video is very helpful but a step by step instruction manual on assembly and use would be help.
2. Prior to ordering I asked if the Level could be purchased with the seat that is on the 500 which appears to have more cushion, and I was told no. Having the option for a different seat would be nice. I know that one of your competitors offers up to $40 to get a different seat if not happy with the one that comes on their bike. The seat on the Level is not very comfortable. I look forward to riding as many times as possible before winter sets in. I am optimistic that the bikes will continue to satisfy and impress for many miles in the future.
I compared this bike against the Sondors Fold XS. I like how the Sinch looks and $300 cheaper.
Not only does it function well, it looks the part too! Used it for my project vintage road bike rebuild
Timely delivery as scheduled. Wife loves it. Fairly easy to put together based on instructions.
My Level has turned our to be a great bike. Thinks I like include the brakes, derailleurs, fenders, display...pretty much the whole thing. The frame is top notch. My father has an electric bike from another brand and he paid three times as much for what I would argue is the same fine quality. The range of this bike is exceptional. I find myself riding in Assist 1 99% of the time and it takes the edge of hills very well. I would not hesitate to buy another one of these bikes.
I'm having great rides now with mostly all the bumps gone.. longer distances and riding more often.
I love my new bike. I'm 64, a fairly active woman who likes to ride bikes. This bike allows me to go farther and faster than I could before, allowing me to explore without the breathlessness and fatigue. It's easy to get used to after a couple of days. Great bike. So glad I got it.
I have had other EBikes.One bike had this and ther had that.Aventon has it all in one well built package.Had a question for customer service and they called me right back.I have 150 miles on the bike and it is a joy.
I received my level commuter and had it professional assembled and it would not work. I called customer service and they were on it immediately. We got the problem solved and I’ve never been treated so good with any problem from any other bike company. This bike is the best commuter I’ve ever had . I owed 15 class 2 @ 3 peddle assist bikes . Hands down best bike and customer service I’ve ever had .
As a bike:
It rides really well as a bike with no motor assist. You will have to stay in the gear that best matches the PAS setting, but the only time you will feel the weight is going uphill.. and even then.. the way the tiresgrip with the gearing options.. it just moves you to where you need to go.. one pedal at a time.. i'm actually really surprised how well a machine of this size does ride as a bike.
The "8"gear, does feel like it grinds slightly and I'm not sure why.. cant see anything on the chain that would cause it but its not super noticeable and doesn't detract from the ride.
Riding with Cadence assist:
PAS gives you a really nice boost.. its not as natural a feel as pedal-assist probably is.. but im not sure if that's a bad thing to everyone.. it feels like you're riding a motorized scooter that you pedal.. and it gets you up to speed very quickly. I enjoy the PAS far more than riding on just the throttle.
Not completely useless, as its good for a break from pedaling or when checking your phone for directions, but it doesn't give the boost that you would think on even a slight incline as it quickly loses steam but on flatground it is and can be useful. Being unable to start from a stopped position stinks as it limits the usefulness on hills..But if you push the bike forward with your foot and momentum.. you can engage the throttle without pedaling.
Understand going in that this is NOT a moped that you can ride in bike lanes..It does however have decent power at my weight(250+). I was able to get up to 28mph with much effort on flat ground, but could easily maintain 20-22mph with normal pedal revolutions so not much effort. I cut about 7min from a 30min route I take normally. Its strong enough for most I would imagine, but it isnt a rocketship like some may think when they imagine an e-bike.
This one I need to test more.. but would say its good not great on hills.. likely due to the nature of the hub motor. I bike often, am pretty fit and have relatively steep hills I take on my routes, but usually have to walk them with my BMC Hybrid; On hills of 30degrees, the motor seemed to lose oomph and drain battery fairly quickly.. I rode what I would consider a steep hill and a few moderate ones and the moderate ones I took at about 13-15mph on PAS 5 in a high gear and the steep one I took at about 7mph and with alot of pedal effort.. but I did make it up each hill whereas on my hybrid.. I cannot. I would imagine at a lower weight, you would have no issue.
VERY stable. No rattles.. no clunks.. Very consistent and predictable at all times and the tires are wonderful. They handle different terrain well and grip the road like its on rails.. Wonderful tires. I lockout the fork so I cant weigh in on that.. but even with the fork rigid, it. handled uneven roads very well.
Using maybe 60% throttle and the rest PAS.. I didnt run out of battery on a 20+ mile ride. The battery gauge jumps around alot so it's hard to know exactly how low the battery truly is.. I'd imagine if it's very low.m then you will know. But it's held steadfast this far.
Frame and build quality:
A+; Its a high-quality looking bike, polished, seamless welds, great paint job, nice lines.. its really attractive and even better looking in person. Where the charging and key slots are, make a ton of sense and the battery downtube gives it a unique and curious look which I enjoy.
Huge brakes and excellent braking power. You tap em.. you immediately slow down. you slam them on.. you come to halt.. no skidding.. no instability.. you just stop.
Feels fine but I will probable replace it with something else. The paint has already worn off of it somehow so now its silver vs black.
The front reflector doesn't seem to fit anywhere.. cant make sense of the connector piece. It is heavy but thats known.. but its a nice solid weight. Rack seems fine. Not alot of additional settings for the computer. Pedals match the bike in terms of quality, the kickstand is thick and stable. Front fender goes on crooked for some reason and I haven't sorted it out so I took it off. The water bottle holder rotates very easily.. but id rather have one than not have one.. so its appreciated.
I think the value that you get with this bike at the price point that INCLUDES free shipping.. is immeasurable.. its like having your own personal iron man suit every time you want to bike around. It does what it aims to do extremely well, while also having a nice clean look and at a reasonable price point. They didnt seem to cut any noticeable corners and its really impressive its just a beautiful, well-made, fast and stable bike and more people should own them imo.
Perfect fit even though the detections a little vague. But they keep your backside clean on the dirtiest of trails. Front fender rad short but does the trick.
Exceeds my expectations, great bike for price. My only gripe is that it doesn’t come with integrated front light and brake light.
The bike is so light and looks very beautiful ! Fast ! Great for the price ! Aventon Support is fast and excellent .