Aventon Front Wheel - No Tire & Tube & Brake Rotor
Hi William, thank you for taking the time to leave a review for the Aventon Front Wheel. We appreciate your feedback and are sorry to hear that the tire, tube, and brake rotor were not included. We will make sure to update the product description to avoid any confusion in the future. Thank you for bringing this to our attention. Have a great day!
The quick responses and trouble shooting the Technicians did with me was terrific. The communication process was great. It was finally agreed that the battery needed replacement.
I originally was just going to replace the battery, but they gave me a few suggestions to try first and even send in a video. This confirmed to me that they actually care about their customers.
By the way, I received my new battery very quickly
Thank Y’all very much
Hello Kenny!
Thank you for taking the time to leave a review for our Extra Aventon Battery. We are happy to hear that our technicians were able to assist you with troubleshooting and providing helpful suggestions. Our team takes pride in providing excellent customer service and we are glad that it showed through our communication with you. We always strive to ensure the satisfaction of our customers, and we are thrilled that you received your new battery quickly. Thank you for choosing our product and we hope your wife enjoys her Level E bike even more with the new battery!
Aventon
Title says it all, very worth it for the money.
Thank you for your glowing review! We are thrilled to hear that our Level 3 Ebike has surpassed your expectations. We strive to provide high-quality products at a reasonable price, and we are glad to see that it has been worth it for you. Happy riding!
Super happy with my bike so far. 50 or so miles in. Quality of build is great. Stealth color and paint application is flawless.
Hi Mike! Thank you so much for taking the time to leave a review for our Aventure 3 Ebike. We're thrilled to hear that you're loving your new bike and that the build quality has met your expectations. The stealth color and flawless paint application definitely make for a sleek ride. Keep on enjoying those 50 miles and happy adventures! :)
This isn't your typical review, rather than first impressions this is my review after owning a Soltera7 for 3 years and putting 5,430 miles on it.
Value: The Solterra models are an excellent value for the money, for just over $1000 you get a quality e-bike that works like advertised
Battery life/Range. The range really depends on a number of factors; what level you set it on, hills, wind, etc. I typically rode on level 3 and when I was riding on flat ground my range was 50-60 miles. My wife rode on Level 2 and achieved 60-70 miles range. Of course, if you go up hills, are fighting a tough headwind, or use level 4 or 5 the range is shorter. I think the emphasis on range is a bit of a red herring anyway since an average rider doesn't typically ride more than 30 miles anyway.
Caveat: The Solterra7 has a cadence motor while the newer 2.5 has a torque motor. There are pros and cons to each and I actually own e-bikes of both types. Without getting too far in the weeds, the Torque sensor bikes feel more like a regular bike and goes faster on flat ground, however they require a lot more effort going uphill. Cadence bikes don't require much effort and are a breeze going up hill, though they eat a lot of battery when doing so. I would recommend a torque sensor bike for younger people, or people who still want to get a workout, and cadence sensor for older/recreational riders who just want to get out on a bike
Quality: I have had zero issues with the Solterra7 other than the free fender that I got with the bike broke in 3 months. I had it replaced with a higher quality fender
Display/App: The display is very functional and easy to see while riding and the app is good if you want to use it.
Gearing: No issues with the gears though I would love an extra gear to go a little faster at times
Brakes: Never had any issues with the brakes.
Ride: The ride is a little stiff, especially since there isn't a front suspension system, but I added a suspension post to the seat and that helped
Overall: Thrilled with the Solterra7, it's a great value. I haven't ridden the new 2.5 with the torque motor but it its likely a good value/product too.
Hi Westy!
Thank you for taking the time to leave such a detailed review of our Soltera 2.5 Ebike. We are so glad to hear that you have been enjoying your Solterra7 for the past three years and have put over 5,430 miles on it! We take great pride in providing great value for our customers, and it's wonderful to hear that you have found our ebike to work as advertised. We appreciate your feedback on the battery life and range, as well as the comparison between the cadence and torque motor. We're also happy to hear that you have had a great experience with the quality, display, app, gearing, brakes, and overall ride of the bike.
Thank you for your recommendation, and we hope you continue to enjoy your Solterra7 for many more miles to come!
Happy riding!
Great value! Purchased a set of handle bars to replace a goofy foldable set up on my girlfriends Ebike. They totally changed the look and handleling of the bike! Thank you!
Hi there! We're so happy to hear that our Aventon Handlebars were a great value for your girlfriend's Ebike. We're glad they were able to improve the look and handling of the bike. Thank you for choosing Aventon!
Bought the bike as a Christmas present for my niece who recovering from a spinal problem. Now she can bicycle freely, and when she tires, she uses the electric feature. She is very happy. Buy at Christmas, order early.
Hi Shelia,
Thank you for taking the time to leave such a wonderful review for our Soltera 2.5 Ebike. We are thrilled to hear that it was a great present for your niece and that she is able to enjoy the freedom of cycling with the added electric feature. We hope she continues to love her new bike and we appreciate your recommendation to buy at Christmas and order early. Happy riding!
Best regards,
Aventon
Comfortable
Hi Gary,
Thanks for leaving us a review! We're glad to hear that you find the Aventon Suspension Seatpost comfortable. We strive to provide high-quality products that improve the riding experience for our customers. Thank you for choosing Aventon!
Ride on,
Aventon
We have two Adventure M’s and these battery cases are great for our expensive extra batteries. They strap nicely to the rear racks with Velcro and are padded for safety. Can easily ride the entire Pinellas Trail with the two batteries and protective cases. A must have.
Hi Patrick!
Thank you so much for your positive review. We are thrilled to hear that our BiKASE Battery Bag has been a valuable asset for your long distance rides. Our team takes great pride in creating durable and secure products, so we are glad to know that the bag has been able to safely hold and protect your expensive extra batteries.
We hope that you continue to enjoy using our product and that it makes your rides even more enjoyable. Thank you for choosing BiKASE!
Happy trails,
Aventon
Just what I was hoping for. Pace 500 thru Pace 3 came with cruiser bars, but Pace 4 came with straight bars. I upgraded from Pace 500 to Pace 4. EXCELLENT bike, easy to put together, outstanding upgraded features. The new bike was comfortable except for the straight handlebars. I found out later that there were cruiser bars that you need to order (separate purchase & shipping costs) and install yourself. I wish the only cruiser bike that Aventon makes came with the cruiser bars in the first place. Oh well, it is now the perfect bike with the new cruiser bars installed.
Hi Matt,
Thank you for taking the time to leave a review for our Aventon Handlebars - Pace 4 Swept Back. We're glad to hear that you were able to upgrade your bike with our cruiser bars and that it has made a positive difference in your riding experience. We apologize for any inconvenience you may have experienced with having to order and install the bars separately. We appreciate your feedback and will take it into consideration for future products. Have a great day!
Best,
Aventon
very lite and great looking. Fits a regular cycling water bottle. It comes with hardware, but the bike already comes with screws so you have some spare in case needed.
Thank you for your kind words about our Aventon Carbon Water Bottle Cage! We're glad to hear that it's a great addition to your Soltera 2.5 and that you're enjoying its lightweight and sleek design. We made sure to include the necessary hardware, but it's always helpful to have spare screws just in case. Happy cycling!
Best accessory ,ive bought,great offroad
Hi Marc,
Thank you for your positive review! We're so glad to hear that the Aventon Suspension Seatpost has been the best accessory for your off-road adventures. We hope it continues to provide a smooth and comfortable ride for you. Happy cycling!
Best,
Aventon
I sold my car and decided to become a bike commuter and I absolutely love it, the bike is so fun to ride and very well made. I’ve already put over 260 miles on it and haven’t even had it a month just yet! I’m looking forward to more adventures especially as the weather moves towards spring here in Atlanta.
Hi Corey!
Thank you for your amazing review of our Level 3 Ebike! We're thrilled to hear that you're loving your new mode of transportation and that it's been such a positive experience for you. It's great to know that you've already put so many miles on it and we hope you continue to enjoy many more adventures with it. Happy riding!
Best,
Aventon
I’m pleased with order
Hi Michael,
Thank you for your purchase and for taking the time to leave a review. We're happy to hear that you're pleased with your order. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help.
Best regards,
Aventon
I had an issue with my rear wheel and reached out to Aventon expecting the usual runaround that comes with warranties. Instead, they completely exceeded my expectations.
Their support team was responsive, professional, and actually listened to the problem. After confirming the issue, they replaced my rear wheel under warranty with no hassle, and got everything handled quickly. The replacement was smooth, communication was clear the entire time, and now I’m back on the road riding like nothing ever happened.
This is exactly how warranty service should be done. It’s easy to sell a bike — it’s harder to stand behind it when something goes wrong. These guys did just that, and it makes me feel confident owning and recommending their e-bikes.
Big thanks to the team for taking care of me and keeping me rolling. 🚴♂️⚡️
Hi Diego! Thank you so much for taking the time to leave such a positive review. We are thrilled to hear that our warranty support team was able to exceed your expectations and get you back on the road quickly. We take pride in standing behind our products and we are happy to hear that it shows. Thank you for your support and for choosing Aventon. Happy riding! ♂️⚡️
Spectacular service with an amazing product.
Thank you so much for your kind words about our Pace 4 Step-Through Ebike! We are thrilled to hear that you had a spectacular experience with our service and that you are loving your new ebike. Happy riding!
I’m very pleased with the fenders on my Pace 4. It seems the bike store failed to install the fender clips (piece part “N”) and why the fenders kept popping lose. Fortunately, Scott from Aventon reached out to quickly address my issue. Now that the clips have been installed I’ve had zero issues. Great customer service and a fantastic e-bike. Sincere thanks for your support.
Hi Rob,
We are glad to hear that the fender clips have been installed and the issue has been resolved. Thank you for bringing this to our attention and we apologize for any inconvenience you may have experienced. We are always here to help and are happy to hear that you are enjoying your Pace 4 and our customer service. Thank you for your support!
Best,
Aventon
Was so happy that you sold this cover without having to buy the battery
Hi Brian,
Thank you for your review! We're sorry to hear that your battery wasn't securely in place, but we're glad to hear that our Aventon Battery Cover was able to help without having to purchase a new battery. If you need any further assistance, please don't hesitate to reach out to us.
Best,
Aventon
Great addition to my Pace 500. Adds the right amount of spring to my already great bike
Hi Jan,
We're so happy to hear that our Aventon Suspension Seatpost has been a great addition to your Pace 500! We designed it to provide just the right amount of spring for a comfortable ride. Thank you for choosing Aventon, and happy cycling!
They have great customer service.
Hi Teddy! Thank you for your kind words about our customer service. We strive to provide excellent support for our customers, and we're glad to hear it's appreciated. Have a great day!
Aventon Carbon Water Bottle Cage
Hi Anthony! Thank you for taking the time to leave a review for our Aventon Carbon Water Bottle Cage. We are glad to hear that you are enjoying the product. If there is anything else we can assist you with, please don't hesitate to reach out. Happy riding!
Great bike for my 5’1” wife, she has no problem to handle this bike, she loves it
Hi Glenn,
Thank you for taking the time to share your feedback on the Aventure 3 Step-Through Ebike! We're so happy to hear that your wife is loving her new bike and that it's a great fit for her height. We hope she continues to enjoy many adventures on it.
Happy riding!
I was looking into replacing my old beat up mountain bike with a e bike for Christmas and found this one and it’s an amazing bike and super fun and easy to ride. This is my first e bike and probably won’t be my last, this bike is a lot of fun to ride and it’s a great overall experience
Hi Hunter! Thank you for your kind words and for choosing our Soltera 2.5 Ebike! We're so happy to hear that you're enjoying your new bike and that it's been a great overall experience for you. We hope it continues to bring you joy and make your rides even more fun. Happy cycling!
Just installed my new glide seat post on my Pace 500.3 ST. So much better! Feeling like it will really extend my ride time.
Hi Cindy,
Thank you for taking the time to leave a review for our Aventon Suspension Seatpost. We are so happy to hear that it has improved your riding experience and extended your ride time. We hope it continues to bring you many more enjoyable rides. Happy cycling!
Best,
Aventon
Beautiful piece of equipment along with the swing out
Hi Michael, thank you for leaving such a lovely review for our Aventon Hitch Rack. We're so glad to hear that you find it beautiful and appreciate the convenience of the swing out feature.
Happy riding!
Aventon
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