Ordered to replace a kickstand that had an internally stripped screw and wasn't secure on my Aventure. This replacement is a new and superior design to the original Aventure kickstand. It was very easy to replace, bolts in significantly more securely, is lighter, and does not seem as susceptible to the same kind of damage. Aventon customer service was absolutely fantastic as always, and made the process very easy and straightforward.

Much Better. No more clanky and loud kickstand noise going over bumps.
Thank you Aventon for the excellent customer service.

I talked to someone on the phone and they told me that they would waive the shipping fee but yet I get nothing notifying that that’s the case and said I get an email telling me do you wanna know what I’m sending back. so my biggest complaint is that it does not seem to be communication between the phone and the people doing the texting or whatever,there’s no reason why I should be getting these emails

The kickstand while it functions as a kickstand is fine. But the issue is it is cast aluminum will break at a week point if impacted. I am sure it will break again. Design material should be changed. Aventon did the same on another model pertaining to the plastic battery clip. Clip breaks but eventon switched to steel replacement which work well.

I didn’t get the correct kickstand. I need the one for the Level. It is on backorder.