Yes, I do…but Aventon, how is this company continuing to make new models of e bikes that the owners may not be able to get a back up or warranty battery replacement for? Although, I enjoy my bike and the assist from the battery, my ride is limited because Aventon has no Level batteries for purchase on the website for months now. The second battery purchase is necessary because if the battery that came with the bike fails all you have is 69 pound paper weight that’s going to be a beast to ride home. I didn’t pay $1600+ for that experience. If you’re producing new model e bikes that’s great but give your Loyal Aventon Owners that have supported Aventon 1) BETTER CUSTOMER SERVICE (Answer the phone, respond to questions about email orders) 2) provide Alternative company to purchase a second battery for their e bikes, everyone doesn’t have a PACE. These e bikes aren’t inexpensive and a 2nd battery would ensure that you receive the full benefit and experience of your e bike for years to come.
