Battery was shipped in a well padded container, double boxed. No issues with it. Worked as well as the original, and let me go full speed on my commute without fear of running out of juice (now that I carry 2 batteries).
Only hiccup was with FedEx delivery. Since it's classified as hazmat, I could not re-route the shipment for pickup at store. Even though I requested a drop off time, they showed up when no one was home (have to pay extra for an appointment delivery). It seemed that I was really stuck, and may not ever get the battery at all as they needed a signature, and I could not get an option online for alternative pickup. The thing that worked at the end was calling FedEx ground, and arranging for a pickup there. There was still a series of screwups there, as they never called us back for when the driver returned. But in the end was able to find the package in the trailer when we were there in person, and facilitated the pickup of the package. Having the bike delivered was not nearly so difficult as just have an extra battery delivered.
