Before we get started, if you are unfamiliar with basic bike maintenance, we recommend you take your ebike into your local bike shop, where trained professionals can help tune your ebike, replace parts if necessary, and give helpful advice. If possible, you should go to bike shops that are ebike specialists because they have vast experience with ebike maintenance. You can use this handy dealer locator here. These authorized dealers know our ebike products very well and are hand-selected by our staff. Over time, as you gain more experience and knowledge of your ebike maintenance requirements you can tackle it on your own. It is recommended that you ask the trained ebike professionals providing maintenance on your ebike questions related to their service of your ebike, (for example, what tools did they use, how often they recommend you should repair a certain part). This will help you become more acquainted with your local bike dealer and your own ebike!
At first glance, your ebike might seem intimidating and overwhelming to maintain. There are literally hundreds of parts. Where do you even begin? We’ll try to simplify it for you with these tips. And when in doubt about something related to your ebike, don't hesitate to reach out to our amazing expert customer care team via email, live chat or phone. To help simplify, there are five major areas we recommend you maintain on your ebike for optimal performance and longevity.