Getting the part was fast and easy. It did not solve the problem but they were good and prompt with the order

Service Desk assisted in the warranty replacement and new part fixed my issue.

I replaced my defective throttle with a replacement throttle that Aventon sent to me under warranty. The replacement throttle arrived quickly, was easy to install and solved my electronics problem. All is good.

My throttle went out. I ordered it on line from the website. it came in a just a few days. I reinstalled it in 10 minutes. So simple and easy to do..thanks

original throttle did not work so I was sent a replacement throttle, no questions asked. It was very simple to install (although instructions would have made me feel more confident about the process) and worked great!