First I ordered a battery for my Aventure in January 2023. It didn’t work. I called customer service and Aventon promptly sent me a refund. I reordered another battery and it works fine. Thanks Aventon for great service and a good product.

Customer service was incredible replaced a bad battery in less then a week. I will definitely buy from Aventon again they stand behind their bikes and put customers first.

Customer Service was excellent! Gave me a new battery because of arching issues

I have a Aventure 2 bike which makes the hills of West of Virginia a joy to ride. Although the range I get is still impressive, the battery drains faster and I've had to cut very enjoyable rides short to avoid being stranded. A second battery provides the leeway to take that detour you didn't plan for, taking you to that old house that is begging to be photographed! The most important reason for getting a second battery in my opinion, however, is when you share the bike with someone else on a regular basis. My son uses the bike daily, and even if he used it earlier in the day, a second battery means there is no waiting for charging to complete. When I take the extra battery with me on extended trips, I put it in my backpack. I do not have to worry about it slipping and falling off the rack, it is not subjected to the vibration on the rack, and in a backpack, I truly do not feel the weight.

I purchased a spare Aventon Battery so I could increase my range and have twice as much fun! 😁 Having an extra battery is peace of mind! Now I just have to decide where I wanna go because getting there and back is not a problem! 👍🏻👍🏻