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Aventon Battery Release Knob Assembly

What People Are Saying

Customer Reviews

Based on 8 reviews
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t
tony p.
SECOND TIME FAILURE

I think you got a design flaw here, this is the second time this **** has fallen off. You guys replaced it quickly, thank you.

Hi Tony,

Thank you for bringing this to our attention. We apologize for the inconvenience and are sorry to hear that the knob has fallen off again. We will make sure to address this design flaw and work towards a solution. We appreciate your feedback and thank you for giving us the chance to replace it for you quickly. If you have any further issues, please don't hesitate to reach out to us. Thank you for choosing our product.

Best,

Aventon.

k
kurt b.
Replacement

Good service and responsive assistance...thank you!

Thank you for your kind words! We are happy to hear that you had a positive experience with our customer service. It's our pleasure to assist you with any replacements you may need. Thank you for choosing Aventon.

D
David L.
Parts order

I ordered a battery release lever on there website. I received a notification the part was delivered and on the front porch or in the mail box. I was home all day. No delivery. Contacted Aventon via email. They apologized and sent another one. Both the original one and the replacement one arrived the same day. I emailed Aventon and explained the issue. They were very professional, courteous and helpful. I recommend them for their quick response and very polite staff.

Hi David! Thank you so much for taking the time to share your experience with us. We apologize for any inconvenience caused by the delivery mishap, but we're glad to hear that our team was able to quickly resolve the issue for you. We truly appreciate your recommendation and we're always here to help if you need anything else. Have a great day!

H
HAROLD W.
Battery ****

Great fast service for the battery **** that cracked and fell off.TY

Hi Harold, thank you for leaving a review! We're glad to hear that our service was fast and that we were able to help you with your cracked and fallen off battery knob. Thank you for choosing Aventon!

W
William F.
Excellent customer service!

Amazing response time! Someone immediately took care of request. Couldn’t be more impressed. Thank you!

Hi William! Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that our customer service team was able to assist you quickly and efficiently. Your satisfaction is our top priority and we truly appreciate your support. Thank you for choosing Aventon!

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