Product Pre loader
FEATURES

Environmental Recycling Fee

Why is there an Environmental Recycling Fee?


One day, your Aventon e-bike battery will reach the end of its useful life. When that happens, the battery must be handled and recycled properly to protect the environment, people, and property
Aventon partners with The Battery Network, an industry-wide battery recycling program, to ensure e-bike batteries are safely and responsibly recycled and kept out of landfills. To support this program, a $15 Environmental Recycling Fee (ERF) is collected where applicable.


This fee helps cover the administration of the battery recycling program, including:
-Certified battery recycling and safe disposal
-Recycling kits and safety materials
-Transportation and logistics
-Consumer education and compliance with recycling regulations


When it’s time to recycle your Aventon e-bike battery, simply drop it off at an Aventon authorized retailer participating in The Battery Network program.

 

* The E-bike Battery Recycling Fee may or may not apply depending on your shipping destination.

What People Are Saying

Customer Reviews

Based on 3 reviews
0%
(0)
0%
(0)
0%
(0)
0%
(0)
100%
(3)
J
John A.
Mandatory "fee" is insane.

Charging these mandatory fees on top of their already expensive bike prices? No thank you, I'm buying a different brand.

Hi John,

Thank you for sharing your feedback with us. We completely understand why seeing an unexpected fee at checkout would be frustrating!

We want to clarify that this charge is a mandatory state-level e-bike battery fee enforced by state regulations for battery recycling and environmental management. Because it is a state requirement, this fee applies to all e-bike sales delivered to that state regardless of the manufacturer or brand.

Our team will be reaching out to you shortly via email to help answer any questions you have about your state's fee requirements or your order details.

Thank you,
Aventon

M
Mick
Boo

Boo hiss.

Hi Mick,

Thank you for sharing your feedback with us! If you have any additional questions regarding the recycling fee, please feel free to reach out to our team at any time.

For a bit of context, this mandatory battery recycling fee is part of a state-mandated program for e-bike batteries that all manufacturers must collect, so it is unfortunately outside of our direct control. We truly appreciate your understanding as we work to keep our environment clean and stay compliant with local regulations!

Our support team has also sent a follow-up email to your inbox today. Please check your messages and reply directly to that thread if you have any further questions or if there is anything else we can do to assist you.

Best,
Aventon

L
Lisa M.
Policy overload

I am sorry I every heard of this company! I am very unhappy with my purchases and unless I want to lose a ton of money shipping everything back, I'm stuck with it. It now sits, not put together because it's harder than their "installation video" said, collecting dust. There are not customer service oriented, they are policy driven, read all the fine print, beware. I live on disability due to a chronic illness, and now I'm paying for this. I worked in retail management all my life and this is sad and disappointing...

Hi Lisa,

Thank you for sharing your feedback. We are truly sorry to hear that your experience has not met your expectations and that the assembly process has been challenging. Our goal is always to support our riders, and we want to ensure you have the opportunity to enjoy your purchase.

We would appreciate the opportunity to connect with you directly to see how we can assist in getting your bike properly set up or to discuss what options are available for your situation. We see you are currently working with our team towards a solution and we will continue to work with the agent to find a solution for you.

We look forward to assisting you,
Aventon