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Aventon E-Wheel Lock

What People Are Saying

Customer Reviews

Based on 3 reviews
67%
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33%
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A
Andrew F.
Warranty

Incredible customer service and very quick turnaround!

Hi Andrew!

Thank you so much for taking the time to leave this wonderful feedback! We are thrilled to hear that you experienced incredible customer service and a fast turnaround time.

Providing prompt, top-tier support for our riders is always our top priority an,d if you have any other quesitons, please do not hesitate to reach out to our team!

Best regards,
Aventon

F
FRANK R.T.
Excellent Product and Outstanding Support

I couldn't be happier with the Aventon E-Wheel Lock. Aventon sent the lock promptly, and I had it installed by Ride Brooklyn on my Aventon Aventure 3. The installation went smoothly, and the lock works exactly as advertised. It adds an extra layer of security and gives me much greater peace of mind whenever I leave my bike.

A special shout-out to Ride Brooklyn for their excellent service. While installing the lock, they also replaced my worn-out rear brakes, and now my bike rides like new again. The combination of Aventon's quality product and Ride Brooklyn's professional installation made this a great experience from start to finish.

Highly recommended for any Aventon owner looking to improve the security of their bike.

Hi Frank,

Thank you so much for taking the time to share your experience! We are thrilled to hear that the Aventon E-Wheel Lock is giving you that extra peace of mind when you're out and about.

We also love hearing about our local dealer shops knocking it out of the park—a huge shout-out to Ride Brooklyn for taking such great care of you and getting those brakes refreshed! Thank you for choosing Aventon, and happy riding!

Best,
Aventon

J
John M.
Very frustrated

I finally got time to put the new parts in the bike as I don’t have the $ to pay a dealer to do it. Straight forward repair but the bike has the exact same error codes and the part did not fix the problem. I’ve missed the entire spring without the bike now and back to square one. I suspect I start over with a new case on the website. Imagine if car dealers could handle warranties the same way!

Hi John,

Thank you for sharing your experience with us. We completely understand your frustration when an initial fix does not turn out to be the quick solution we all hoped for.

We reviewed your previous communications with our team and see that you were able to work out an alternative solution directly with the dealer where you originally purchased your bike.

If anything else comes up in the future or if you need additional assistance, please do not hesitate to reach out to our team at 866-300-3311, Monday through Friday, from 9:30 a.m. to 4:00 p.m. PST. . We are always happy to help!

Best,
Aventon