Took care of all my issues with 1 email

as pictures it came with tire. just received wheel NO TIRE How is this complete???

I have 2 Sinch bikes which we bought in July 2023. One of them quit working and had an error code which indicated a likely motor sensor failure . I called Aventon and talked to a CSR that guided me through some diagnostics which showed that it was indeed a motor sensor failure. Within about a week I had the new wheel installed and was riding again. This no hassle warranty service was what steered me toward Aventon in the first place as opposed to some lesser cost brands. This kind of service is rare in today’s world.

My Aventure.2 rear wheel was making a warbling sound, so I contacted the service department and sent an audio/video. They immediately sent me an entire rear wheel assembly at no charge and no questions asked! Wow, I expected to provide more detail, but didn’t need to. I’m really happy with my purchase and recommend Aventon products to my friends and family.

Bicycle only 3 months since purchased and Aventon furnished new wheel free. I paid a local non Aventon dealer to install new wheel. Shouldn’t I be reimbursed for that charge?