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Aventon Charging Port Cover

Battery charging port covers for Aventon ebikes

Select your bike model from the dropdown before adding to cart to ensure you get the proper cover for your bike

What People Are Saying

Customer Reviews

Based on 2 reviews
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M
MARIO L.D.
Charging Port cover

Original port cover on new bike was delivered broken, a free replacement was sent to me (great job).
Though it appeared to be a simple installation, the new part tore while I attempted to install. Obviously, it can be installed, but without installation tips (lubricate the rubber pull tab with something?), it was impossible to install without damaging it.

***Revised review: Could not be more pleased with the immediate response from the Aventon team. Once my formerly-negative review was seen by Aventon, I received a phone call and I was allowed to clarify what the issue is. They are sending me a new part with some added tech-tips on how I can resolve the issue with the installation.

'Much obliged' Aventon! Rarely do we see such good customer support.

Hi Mario!

Thank you for reaching out today. We understand how frustrating it can be when a component installation doesn’t go as smoothly as expected, and we’d like to help turn your experience around.

We’ve reached out to you by phone and will also be following up via email to provide further assistance.

Thanks!
Scott

J
Jemal M.
Charging port cover

The representative experts wasn't very knowledgeable about what was needed for my ebike I had to forgive it out on my own which I did, it wasn't a very good experience for me, I'm sure that they are good people but I was disappointed in not getting the proper service for what was needed, and this particular Port charger cover doesn't fit all the way into the port charger when I press all the way into it when installing it but it still fits just not securely

Dear Jemal,

We apologize for the inconvenience you experienced while trying to install our Aventon Charging Port Cover. We strive to provide the best customer service and we regret that your experience did not meet your expectations.

We appreciate your feedback and will work towards improvingavailability of parts and informaiton. We will also make sure to address the issue with the fit of the charging port cover.

Thank you for bringing this to our attention and we hope to have the opportunity to make it right for you in the future.

Best regards,
Aventon