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Aventon Brake Rotor - Front / Rear

What People Are Saying

Customer Reviews

Based on 3 reviews
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T
TS
New rotors

Aventon is the best in customer service. Staff are friendly, knowledgeable and genuinely want to help. Amazing company. Wouldn’t buy a bike anywhere else!

Hi there,

Thank you for your feedback! We are happy to hear that our customer support team was able to assist with your inquiry. If you ever have any questions, please feel free to reach out to us at (866) 300-1136, Monday through Friday, 9:30 AM to 4:00 PM PST. Thank you for choosing Aventon, and happy riding!

Regards,
Aventon

R
Raymon Z.
Love the bike, but

I’ve hit a couple of road blocks when looking for assistance. My wife has the Level 1. Acetone doesn’t maintain torque data for it, and I had to go back and forth before having to ask if it was the same as the Level 2. For which I was told it is. Why couldn’t that have been shared the first time. If you ask multiple question not all are answered the first time. Know your bike and be more aggressive in getting the information out the first time.

Hi Raymon,
Thanks for sharing your honest feedback with us. We hear your frustration, and you are entirely right—when you reach out with questions about your Level.1, you should get complete, accurate answers the very first time without having to follow up. We apologize for the back-and-forth and for missing part of your initial inquiry. Our support team is reaching out to you directly to make sure all of your technical questions are fully addressed and to provide any additional specs you might need.
Best,
Aventon

B
Byronic P.
Please understand my concerns...

i need to purchase two brake rotors for my PACE 4 Ebike. You would think that my simple request would provide a simple response that includes the size of the star bolts that come with the brake rotors. It makes no mention of the size nor does it offer the tool needed to unfasten and then tighten down the new rotors. Believe it or not Size really does matter and it should be an automatic part of the description when trying to order the right part the first time. What size of tool is used to remove and install the new brake rotors? Make this clear and concise! And offer alternative solutions. Im here to help you, not hinder you. So bring it in! Let's go "AVENTON"!

Hi Byronic,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of information on the size of the star bolts included with our Aventon Brake Rotor. Thank you for your feedback and we appreciate your support. we will look intop the information needed for this and send you an email!

If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you in any way we can.

Aventon