Contact Aventon

Please read before calling or emailing: 

    • Tracking number not updating? Please visit

    • Aventon is currently overwhelmed with email and voicemail due to the COVID-19 pandemic and interruptions in our supply chain. The current lead time for a response is approximately: 10 business days

    • Please do not leave duplicate email or voicemail messages. Leaving multiple messages will not change your place in line and delays our ability to help in a timely fashion. 

    • We are handling all inquiries on a first-in, first-out basis. 
    • If you placed a pre-order and have not received a tracking number, your order has not shipped. We will email a tracking number when your order ships. 

Postal Mail and Return Shipments:   Aventon Bikes
1950-B S. Grove Ave
Our offices are closed to visitors due to the pandemic. Please do not come to our location.
Ontario, CA 91761
By Phone:  (866) 300-3311

Mon-Fri: 8:30AM – 5:00PM (PST)
Sat-Sun: Closed