Contact Aventon

Please read before calling or emailing: 

• Tracking number not updating? Please visit https://www.aventon.com/pages/covid-19-coronavirus-operations-update
  
  
• Aventon is currently overwhelmed with email and voicemail due to the COVID-19 pandemic and interruptions in our supply chain. The current lead time for a response is approximately: 10 business days
  
  
• Please do not leave duplicate email or voicemail messages. Leaving multiple messages will not change your place in line and delays our ability to help in a timely fashion. 
  
  
• We are handling all inquiries on a first-in, first-out basis. 

• If you placed a pre-order and have not received a tracking number, your order has not shipped. We will email a tracking number when your order ships.