From time to time, demand may exceed supply. In some circumstances, you may see a pre-order option on some products. Placing a pre-order allows you to reserve stock that has not arrived to Aventon yet.
On our website, you'll see a few different options:
If you elect to place a pre-order, your payment method will be charged when you complete checkout. If you decide to cancel your pre-order prior to shipment, you will receive a full refund, less 2.5% (to cover the cost of credit card processing, which we do not recover when we give you a refund).
If your order contains a mix of in-stock and pre-order items, we'll hold your order until all items are in stock before shipment.