Hi William,

Thank you for taking the time to share your review! We took a look at your recent order history and noticed that the throttle purchased is designed for the Level.3 rather than the newer Level.4 ADV model.

If you would like some assistance confirming your specific bike details or need help getting the correct compatible throttle for your setup, please do not hesitate to reach out to our team at any time. We are always happy to help!

Best,
Aventon

Hi there,

Thank you for taking the time to share your review! We are glad to hear that you are enjoying your bike and that replacement parts were easy to order and arrived promptly. Thank you for choosing Aventon, and happy riding!

Regards,
Aventon

Hey there,

Thanks for reaching out! Upgrading or replacing accessories on the left side of the handlebar can definitely get a bit crowded with the brake lever and display remote right next to each other. To make room, you can loosen the 3mm or 4mm Allen bolts securing both the left brake lever perch and the display control pad. Slide them inward toward the stem slightly to free up handlebar space, position your new part, and then slide the controls back into a comfortable reach before tightening everything down. For step-by-step guides or extra assistance, feel free to visit our Help Center or give our support team a call at (866) 300-1136 (Monday – Friday, 9:30 AM – 4:00 PM PST).

Regards,
Aventon

Hi Scott,

Thank you for your feedback! We are so glad to hear that this addition is making your rides even more enjoyable and giving you that perfect bit of comfort or assistance right when you need it. Thank you for choosing Aventon, and happy riding!

Best,
Aventon

Hi Laurie,

Thank you for reaching out to us. Please do not remove the orange component. One of our customer service representatives will be contacting you shortly to further assist.

Best regards,
Aventon