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Ride1Up vs Aventon: Are There Hidden Fees Doing Business With Ride1Up?

Ride1Up vs Aventon: Are There Hidden Fees Doing Business With Ride1Up?

November 13, 2023

Riders seeking convenience and affordability from online-only brands such as Ride1Up, oftentimes encounter issues like low-quality products, damage, high cancellation fees and subpar customer support.

Reddit reviewers have mentioned the company charges a "3% processing fee" for order cancellations and a steep $350 restocking fee, even within a 14-day grace period for returns. Doing business with them also means minimal support for maintenance and can be unhelpful with shipping delays, leading to disappointed and frustrated customers

Aventon offers support online and in-store with over 1000+ dealers nationwide and Canada for test rides and extra support from local small businesses. Our team of experts and partners are ready to help you resolve any maintenance issues without having to worry about DIY fixes and the headache of email exchanges with unresolved malfunctioning parts and high cancellation fees.

Check out how Ride1Up vs. Aventon can help you weigh the costs of purchasing an ebike online, sight unseen:

  1. 1. Ride1up 700 vs. Aventon Level.2
  2. 2. Ride1Up Roadster vs. Aventon Soltera.2
  3. 3. Ride1Up Prodigy vs. Aventon Aventure.2
  4. 4. Ride1up Cafe Cruiser vs. Aventon Pace.3
  5. 5. Ride1up Turris vs. Aventon Soltera.2
  6. 6. Ride1up Lmt'd vs. Aventon Level.2
  7. 7. Aventon’s Foldable Models
  8. 8. Aventon’s Cargo Models

Key Differentiators

Aventon

 

Ride1Up

  • 1000+ nationwide partners
  • with maintenance support & test rides.

Online & In-Store Service

Having access to nearby support when you require it can reduce shipping expenses and minimize the wait for returns. Test rides also guarantee that you’re choosing the perfect ebike from the start, sparing you the hassle of returning one that doesn’t quite fit.

  • Online Only.
  • Limited customer support and
  • zero test rides.
  • Free
  • (No restocking fee within 14 days)

Ebike Shipping

Avoid hidden restocking fees and shipping costs. Add delays into the mix and it can have a huge effect on your ebike purchasing experience. Aventon ebikes ship free within 2 weeks nationwide with a 14-day return policy with no restocking fees.

  • 3% processing fee on canceled orders & a $350 restocking fee
  • TUV
    (recognized by OSHA under UL 2849)

Certification

UL certification is the standard for safety when it comes to components that have been rigorously tested to the proper safety requirements. Certification ensures quality and reliability you can rely on for all US states, especially New York that requires UL ratings.

  • CE
  • (European rating not recognized in the United States)

2-year

Warranty

Get the bike you ordered without compromising on quality while getting the protection you need for the long road ahead. Servicing your ebike could get real expensive, real fast. Faulty components could reach up to $200 in repairs costs.

1-year

  • Yes
    (Easily removable with key)

Removable Battery

Having a functioning locking mechanism that can easily remove your battery with a simple turn of a key is hassle free when trying to change out batteries on the go, or in extreme heat and frigid climate conditions.

  • Yes,
  • but extra tools are needed for removal.
  • Full Color Display
  • w/ app sync capabilities

Display

Simple LCDs lack that added value and don’t really enhance the riding experience. Aventon’s Full Color Display does more than just give you riding metrics. You can connect to the Aventon app to track routes, connect with friends, and unlock rewards points for more savings.

Speed Color Display

  • Aventure.2
  • Abound
  • Soltera.2
  • Sinch.2
  • Pace.3

Built-in Turn Signals

Consider investing in safety technology that will boost your road confidence by maintaining clear communication from the bike lane and beyond, regardless of the time of day.

0 Models

 

Ride1Up 700 Series vs. Aventon Level.2

Ride1Up riders are frustrated on Reddit because the company offered them money to buy sandpaper and paint from a local hardware store for cosmetic damages to make the fixes themselves. Get the bike you paid for without having to worry about hidden shipping fees should your bike not arrive the way it’s advertised.

Aventon’s Level.2 comes fully equipped with a torque sensor for a smoother ride, 8-speeds with easy shifting capabilities, and plenty of range to get you where you need to be in no time.

Level.2 is a commuter ebike capable of going the distance, with:

 

  1. 1. Torque sensor offers a smoother ride similar to a traditional bicycle, giving you full control over your riding experience. Along with throttle and 5 levels of pedal assist to help on hills.
  2. 2. Up to 60 miles in range to commute farther without getting range anxiety, knowing you’ll make it to your destination and back again. Ride1Up’s 700 Series only offers 30 - 50 miles in range. That’s what happens when a powerful motor uses up all the juice.
  3. 3. Full color display offers riders a enhanced riding experience, with vivid interactive opportunities, such as route, Aventon app interaction,
  4. 4. 8-speed drivetrain for easy shifting capabilities to get help on flat surfaces, low grades, and steep hills with little effort. Ride1Up’s 700 Series riders on Reddit say their bike tends to make a lot of noise, vibrating and grinding when pedaling.
  5. 5. Multiple frame sizes allow riders to find the right fit just for them, so they can roll comfortably on longer rides. Available in Regular and Large for each step-over and step-through frames, while Ride1Up’s 700 series comes in one-size-fits-all.
  6. 6. Four color options give you more opportunity to express yourself while riding. Variety is the spice of life, and Level.2 will spice your ride up with Polar White, Himalayan Pink, Glacier and Clay. Ride1Up 700 only comes in three.

Ride1Up Roadster V2 vs. Aventon Soltera.2

Looking for a commuter ebike that can handle hills as if they were flat surfaces? The Soltera.2 is an excellent choice for ebike enthusiasts seeking an improved riding experience while making moves through the city. It comes equipped with a torque sensor, 7-speed capabilities, a 46-mile range, various frame sizes that cater to all riders, and innovative technology, all for only $1,199.

Ride1Up’s Roadster V2 doesn’t quite compare at $1,095, here’s why:

 

  • 1. Soltera.2’s torque sensor provides a smoother riding experience than Ride1Up Roadster V2’s cadence sensor. This is especially valuable for first-time ebike owners who want the same pedaling feel as a traditional bike.
  • 2. A 25 mph top speed & 46 mile range allows riders to go farther, faster with less effort vs the Roadster V2’s top speed of 24 mph and range of up to 20 to 30 miles. That’s 35% more range.
  • 3. Integrated lights with built-in turn-signals are safety tech that provides riders with extra confidence when riding on the streets, day or night. With Ride1Up’s Roadster V2 riders have to pay extra for lights, and they don’t have turn signals.
  • 4. Easy removable battery that can be taken out with the simple turn of a key. No other tools necessary. TheRoadster V2 requires a set of allen keys.
  • 5. Soltera.2’s 7-speed drivetrain is rideability you can rely on, offering smooth shifting from gear to gear on flat roads or uphills, as compared to Ride1Up’s Roadster’s single speed.
  • 6. Multiple frame sizes offer comfortable riding for riders of all sizes. Soltera.2 comes in Regular and Large for both step-over and step-through frames, while Ride1Up’s 700 series is one-size-fits-all.
  • 7. Four color options give you more opportunity to express yourself while riding. Variety is the spice of life, and Level.2 will spice your ride up with Polar White, Himalayan Pink, Glacier and Clay. Ride1Up 700 only comes in three.

Ride1Up Prodigy vs. Aventon Aventure.2

High costs don’t always equate to better quality or performance. Multiple Prodigy riders on Reddit have expressed frustration with the bike’s motor cutting out while attempting to tackle steep hills. At a cost of $2,395 as well.

Aventon’s Aventure.2 is an all-terrain ebike with a torque sensor, turn-signals and plenty of power. What's even more appealing is its price at $1,799, delivering savings while offering an extended range, smoother rides, and advanced technology.

Aventure.2 is a robust, and powerful all-terrain ebike, with:

 

  1. 1. Up to 60 miles in range ensures you won’t have to worry about ‘range anxiety’ while taking the Aventure.2 on your next adventure. While the Prodigy touts a powerful motor, it can only go up to 50 miles.
  2. 2. $1,799 ticket price nearly $600 cheaper compared to Prodigy’s high $2,395. That makes Aventure.2 for further range, smoother riding, and plenty of tech to go with it for less.
  3. 3. Torque sensor for a more comfortable biking experience on your next off-road journey. The Aventure.2 features a torque sensor that provides that traditional bike feel while extending your riding range up to 60 miles.
  4. 4. Integrated lights with built-in turn signals boosts riding confidence with cutting-edge safety technology. Communicate clearly, day or night, from on the bike lane or on your next off-road adventure with Aventure.2. The Prodigy only comes with front and rear lights.
  5. 5. Thumb throttle capabilities allow riders to take a break from pedaling and let the bike do most of the work. Simply throttle down on Aventure.2 and enjoy the views. Ride1Up’s Prodigy doesn’t have a throttle.
  6. 6. 4” fat tires can roll over rock, roots, and other rough terrain with ease while promoting stable riding.
  7. 7. Multiple frame sizes offer comfortable riding for riders of all sizes. Aventure.2 comes in Regular and Large for both step-over and step-through frames, while Ride1Up’s Prodigy is one-size-fits-all.

Ride1Up Cafe Cruiser vs. Aventon Pace.3

Buying an ebike should be simple, but Ride1Up's Cafe Cruiser has caused riders problems with repairs, returns and riding with a high price of $1,995 with less range and inferior tech.

The Aventon Pace.3, priced at $1,199, offers a better alternative. It comes with a torque sensor, hitting speeds of 28 mph and a range of 60 miles. Plus, it includes built-in turn signals and a Full Color Display, making for a safe and unique way to get around.

Pace.3 is a cruiser ebike with power and smooth rideability, offering riders:

 

  • 1. Torque sensor that offers riders a smoother riding experience similar to a traditional bike. Plus, it can help conserve battery life, ultimately extending riding range.
  • 2. Integrated lights with built-in turn signals provide riders with the confidence they need to communicate clearly from the bike lane and beyond any time of day.
  • 3. Up to 60 miles in range, means longer rides with more cruising fun without having to worry about range anxiety. Compared to the Cafe Cruiser’s 30 - 50 miles, that’s an increase of nearly 20% more range.
  • 4. A 52 lb frame compared to the Cafe Cruiser’s 65 lbs is a difference of 13 lbs. That’s the equivalent weight of an average dog, or a medium-sized bowling ball.
  • 5. Multiple frame sizes because one-size doesn’t not fit all. Find more comfort in the way you ride by choosing the right size ebike with Pace.3’s four size options versus the Cafe Cruiser’s two.

Ride1Up Turris vs. Aventon Soltera.2

Product design plays a huge role in the rideability of an ebike, as well as the protection of its components. Riders on Reddit have expressed frustrations with Turris’ poorly placed bottom mount battery that makes it difficult to remove and is easily damaged.

Soltera.2’s battery fits snuggly into the downtube of the frame, protecting it from unwanted debris and making it easier to access for removal. Along with its torque sensor, innovative technology, and lighter weight frame, Soltera.2 offers more for your dollar at $1,199 versus Turris’ $1,095 price tag.

Soltera.2 is a commuter ebike on the lighter side, that boasts:

 

  • 1. Torque sensor offers a more seamless riding experience compared to Turris’ cadence sensor. This is particularly beneficial for novice ebike riders seeking the same pedaling sensation as a conventional bicycle.
  • 2. Up to 46 miles in range allows riders to go farther, faster with less effort vs Turris’ range of up to 45 miles.
  • 3. Integrated front and rear lights with built-in turn signals are safety tech that provides riders with extra confidence when riding on the streets, day or night. Turris doesn’t come with a tail light or turn signals.
  • 4. A unique and agile, lightweight frame at only 41 lbs, the Soltera.2 offers more control and better handling with a sleek, unique design compared to Turris’ 55 lb frame. The 14-pound difference in weight is similar to a two gallon jug of water.
  • 5. Multiple frame sizes offer more comfort in the way you ride with the right sized ebike. Aventon’s Soltera.2 comes in four sizes, while Ride1Up’s Turris only offers one-size-fits-all.

Ride1Up Lmt'd vs. Aventon Level.2

Need a commuter ebike you can count on? Aventon’s Level.2 and Ride1Up’s Lmt’d both offer riders similar components and specs, such as a torque sensor, 28 mile per hour top speed, and 8-speeds to choose from.

However, Aventon’s Level.2 will enhance your daily rides with impressive features like fenders and a rear rack, as well as innovative technology for only $5 more at $1,699. You do the math.

Level.2 is a commuter ebike ready for the long road ahead with:

 

  1. 1. Up to 60 miles in range means longer rides with more cruising fun without having to worry about range anxiety. Compared to the Lmt’d’s 30 - 50 miles, that’s an increase of 20%-100% more range.
  2. 2. Integrated front & rear lights with built-in turn signals - Invest in safety tech that’ll enhance your confidence on the road by communicating clearly from the bike lane and beyond any time of day. Ride1Up’s Lmt’d only comes with a front light.
  3. 3. Rear rack & fenders can help you carry groceries or bags for work on your commute, while keeping you protected from water splashes and other road debris.
  4. 4. Multiple frame sizes offer comfortable riding for riders of all sizes. Level.2 comes in Regular and Large for both step-over and step-through frames, while Ride1Up’s Lmt’d only comes in one size for all riders.

Aventon’s Foldable Models

In search of a foldable frame that provides a smooth ride on smooth and rough terrain? Aventon's Sinch.2 boasts a torque sensor that delivers a ride akin to a regular bicycle, enhanced with additional power. It also incorporates high-quality technology to elevate your riding experience and 4” fat tires to help keep you balanced. Its price tag of $1,499 reflects the value for your buck.

Sinch.2 is a foldable, fat tire ebike that offers riders:

 

  1. 500 Watt Rear Hub Motor - The Sinch.2’s powerful motor can propel your pedaling to new levels. Shift between four levels of pedal assist that will give you a boost wherever the road takes you.

  2. 25 mph Top Speed - Sinch.2 can make your rides go by quicker than a traditional bike with a fast top speed.

  3. Torque Sensor - Looking for a more comfortable and traditional bike-like riding experience? The Sinch.2's torque sensor delivers a familiar feel and helps extend your riding range up to 55 miles.

  4. Sinch.2’s built-in turn signals will enhance your road confidence with the latest safety and ensure clear communication, day or night, whether you're in the bike lane or beyond.

  5. 45mm of suspension travel  means the Sinch.2 can temper rougher road conditions.

  6. 8-speed Drivetrain - Having trust in your ebike is crucial during your ride. The Sinch.2's 8-speed drivetrain ensures smooth shifting, adapting seamlessly to the road conditions you encounter.

 

Aventon’s Cargo Models

Abound is a cargo ebike with safety certification, delivering a comfortable hauling experience regardless of the time of day. Priced at $1,799, it features a torque sensor, integrated lights with turn signals, 50mm of suspension travel to enhance comfort, and generous storage capabilities to ensure a seamless journey for both you and your valuable cargo.

Abound can rack it, stack it and customize your ride, along with:

 

  • 25 mph top speed & 50 mile range - Go farther, faster in no time with all your cargo in tow.
  • Torque Sensor - Enjoy a more comfortable biking experience as you haul all over town. Abound features a torque sensor that provides that traditional bike feel.
  • Integrated lights with built-in turn signals - Boost riding confidence with cutting-edge safety technology. Communicate clearly, day or night, from on the bike lane with all your precious cargo in tow.
  • 7-speed Drivetrain - Confidence in your ebike is paramount on your journey. The Abound’s 7-speed drivetrain guarantees effortless gear shifts, effortlessly adapting to the changing road terrain.
  • 50mm of suspension travel provides extra comfort while hauling your precious cargo.
  • A step-through frame option gives more riders the opportunity to say “yes” to the opportunity of longer, more comfortable rides. Abound makes it easier for commuters, delivery services or anyone with physical limitations to get in the saddle and ride.
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