I ordered the Level and assembled it myself after a could local shops declined to do it. Fairly straightforward thanks to the Aventon video. I wanted a bicycle that would allow for exercise yet give me the assurance I could get back home following a hip replacement last year. Not only was the Level great in appearance but it has delivered everything I wanted and more. I discovered early on even with no pedal assist turned on, it was relatively easy to ride and handle. And then it gave me assistance when I was ready to go home. I think Aventon has a great product and a very fair price. Thanks, Aventon!